Protective Services Counselor

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• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Department of Justice Services is seeking highly qualified candidates for the position of Protective Services Counselor. The incumbent is responsible for providing surveillance and monitoring of court-ordered movements. This class provides case management and collaboration with justice partners. Work includes monitoring GPS; regularly communicating with participants; enforcing special conditions imposed by the court; writing compliance/non-compliance letters; testifying in court; conducting home verifications; problem-solving technical and equipment issues; and serving as the point of contact for assigned participants. The HEM program is a 24 (twenty-four) hour operation. The incumbent in this position will work in DJS' Youth Electronic Monitoring division.

**This position may include days, evenings, overnights, weekends, and holidays as scheduled ahead of time or could be called in based upon business needs.

**This position is an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.

Duties include but are not limited to

• Installing, troubleshooting, and conducting routine inspections of Global Positioning System (GPS) monitoring equipment.
• Maintaining an inventory of equipment and supplies
• Conducting home/work/school visits
• Preparing written reports and documentation as required and needed.
• Testifying in Court and providing reports to the Court
• Performing other related duties as assigned

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge of laws and legal procedures as it relates to home electronic monitoring; court proceedings and courtroom decorum; mental health training, including behavioral needs of program participants; human behavior; criminal behavior; proper search procedures and protocols; security operations; computer programs such as Microsoft Office Suite and electronic databases and related software applications. Demonstrated skill in communicating with various internal and external departments; dealing with program participants in an empathetic yet firm manner; enforcing rules and regulations; establishing a positive rapport with program participants; exhibiting sound judgment in stressful situations; identifying behavior induced by drugs or alcohol; intervening effectively in crisis situations; maintaining a calm composure; planning, scheduling, prioritizing, and monitoring program participant activities; providing effective and appropriate supervision. Proven ability to demonstrate awareness and attention to detail and understanding, interpreting, and conveying to others written policies, procedures, and instructions.

MINIMUM TRAINING AND EXPERIENCE:

• Associate degree in human services, Social Services, Criminal Justice, or related behavioral health field
• Bachelor's degree in a related field is preferred.
• Two (2) years of related criminal justice or social services experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the class.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• A valid driver's license with a satisfactory driving record
• A valid Commonwealth of Virginia driver's license within 30 days of hire

(Please note: A candidate's DMV record can have no more than 6 demerit points in one year. Additionally, a candidate with a DWI/DUI conviction within 3 years of the date of application or the date of hire automatically disqualifies an applicant. Conviction of more than one DWI/DUI automatically disqualifies an applicant).

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly finger, talk, hear, and see. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

• Internal use: HR Generalist to review.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica..GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

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