Business Development Manager
1 week ago
The Business Development Manager is responsible for the execution of all client sales for both new and existing business in their assigned district. The BDM will develop new business relationships while maintaining strong customer relationships as they follow Winter Services mission and goals.
DUTIES & RESPONSIBILITIES:
- Assume direct sales responsibility within their district.
- Develop new customer leads through sales prospecting (i.e. active research, networking, lead generation, and pipeline management).
- Responsible for understanding customer's needs and positioning/promoting our services to meet those needs.
- Ability to work with General Manager, Operations Team, Vice President of Sales, and Senior Leadership.
- Ensure effective client communication and the achievement of agreed upon client satisfaction levels.
- Utilize and update CRM to reflect current and potential customers.
- Assist in the preparation of presentation materials for more involved bids and RFPs as needed.
- Create and follow a strategic sales plan to make sure client's expectations and Winter Services goals are met.
- Meet or exceed client revenue target in assigned district.
- Collect intelligence on pricing, sales, competition, clients, prospective clients, industry trends.
- Work to achieve and exceed overall sales goals and sales activity standards.
- Partner with Operations and other departments year-round to ensure the highest level of customer satisfaction.
- Review and follow up with customer service feedback for your customers and work with the General Manager if a corrective action plan is needed.
- Plan, coordinate, and execute client entertainment events/activities to help facilitate sales goals and meet annual company sales/profitability objectives.
- Control expenses to meet budget guidelines.
- Adhere to all company policies, procedures, and business ethic codes.
- High school diploma or G.E.D. equivalent required.
- Bachelor's degree in related field preferred.
- Landscaping industry experience
- Successful track record of meeting and exceeding goals.
- Excellent communication, time management, and organizational skills
- Proficient in Microsoft Office (i.e. Word, Excel, Outlook)
- Ability to perform take-offs and prepare bid documents and specifications for landscape, snow and ice control services.
- Highly flexible and adapts well to rapidly changing environment.
- Ability to multi-task and work with pressures of deadlines.
- Strong value system (i.e. integrity, honesty)
- Well-developed sales skills with the capacity for continuous improvement.
- Must have a valid driver license
- Proficient in use of general office equipment (fax and copy machine)
- Competitive salary based on experience
- Medical, dental and vision insurance benefits
- Company-sponsored Group Term Life & Short-Term Disability insurance
- 401k retirement plan with company match
- Paid vacation and holidays
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