Customer Specialist

2 weeks ago

Scottsdale, Arizona, United States Recochem Full time $19 - $20

About PFX

We engineer leading fluid solutions that keep the world moving and we're building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.

PFX Group brings together a family of trusted companies including Recochem, Prestone, Adam's Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.

From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that's redefining what's possible in fluid technology.

Job post summary

Pay: $ $20.00 per hour

Job description:

Why work at Adam's Polishes?

Are you interested in working at a growing e-commerce/retail business where you can help customers and interact with people? If you love or have an interest in automotives, this would be the perfect job for you

Adam's Polishes is looking a fulltime Retail Sales Associate to assist in running the daily operations of our Scottsdale retail store. While your primary focus will be assisting and selling to customers in the retail store, you will also be asked to answer phone calls and customer emails through our CX platform.

Key Responsibilities:

  • Assist Walk in Customers
  • Upsell customer purchases to increase average order value
  • Answer customer phone calls
  • Provide world class customer service
  • Answer emails in a professional manner
  • Assist customers with product recommendations (basic detailing knowledge)
  • Problem-solve order issues
  • Restock retail showroom
  • Manage cash box
  • Operate POS checkout systems
  • Complete basic Excel spreadsheets

Requirements:

  • Ability to stand for long periods of time
  • Ability to lift 50 lbs.
  • Positive Attitude
  • High School Diploma or GED required
  • Ability to schedule detailing service
  • Must be available to work weekends and events
  • Must be able to adapt to change
  • Excellent communications skills including both verbal and written
  • Must have a reliable form of transportation
  • Must be located in Arizona
  • Detailing experience is preferred
  • Ability to schedule detailing services
  • 1-2 years Retail Sales experience

Pay Range: $19-20/hr

Our Competitive Benefits Package Includes:

  • 401(k) Plan with Company Match
  • Comprehensive Health Coverage: Medical, Dental, and Vision Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Life Insurance
  • Employee Assistance Program
  • Generous Paid Time Off
  • & Paid Holidays

Store Hours: Mon - Fri 9:00AM - 6:00PM; Sat and Sun 9:00AM - 4:00PM

Position Type/Expected Hours of Work: Position Type/Expected Hours of Work: This is a full-time position, working 40 hours per week. Additional work time may be required on as-needed basis.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Ability to Commute:

  • Scottsdale, AZ Required)

Work Location: In person

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