Insurance Specialist
3 days ago
Company Description
The purpose of the Insurance Specialist is to effectively bill claims to all insurances on a daily basis, managing patient accounts and questions, as well as responding to insurance denials and aging. This position is assigned a group of 5-6 clinics for which they are directly responsible for all duties listed within the job description.
Perks:
- Competitive compensation
- Excellent benefits package including 401k, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Job Description
- Understand insurance and stay up-to-date on the plans that we participate in or work with more often.
- Consistently bill for your assigned insurance groups at least once a day. Secondary & tertiary insurance should be batched at a minimum 2 – 3 times each week.
- Utilize batch checks to ensure that all required information, including authorizations, pre-certifications, direct access, and/or physician information, has been entered before billing claims.
- Manage and follow up on all denied and rejected claims for your assigned clinics on a daily basis, within Waystar and Theraoffice.
- Depending on the insurance, resubmit and appeal claims on the online portal, paper insurance form, or over the phone with the representative.
- Quickly answer the phone in a friendly manner and assist coworkers and patients who leave a voice mail in a timely fashion
- Consistently monitor the task list and prioritize based on urgency. Set tasks for account follow-up as needed.
- Work closely with other members of the billing team.
- Participate in team meetings and quarterly meetings as scheduled by supervisors.
Additional Information
About Rehab Associates of Central Virginia:
Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 16 physical therapy clinics throughout Central Virginia.
At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to:
- Improve the quality of life of every patient we treat.
- Deliver comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
- Utilize our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
- Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives.
- Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.
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