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Scheduling Coordinator

3 weeks ago

Raleigh, North Carolina, United States Global Impact Group Full time


Benefits:
  • Competitive salary
  • Flexible schedule
  • Training & development


About Us

Global Language System, a division of Global Impact Group LLC, is a certified SDVOSB and Minority-Owned Small Business specializing in translation, interpretation, and multilingual services for federal, state, and local government agencies. We support a wide range of missions— from law enforcement to healthcare and emergency response — with a commitment to quality, accuracy, and cultural competency.

Position Overview

We are seeking a detail-oriented and proactive Scheduling Coordinator to join our dynamic team. The Scheduling Coordinator will be responsible for coordinating and managing interpreter and translator schedules across multiple time zones, ensuring timely and accurate service delivery to our clients nationwide. This position plays a key role in facilitating smooth operations and excellent client experience.

Key Responsibilities
  • Coordinate daily and long-term scheduling for interpreters, translators, and clients.
  • Maintain and update scheduling systems, ensuring accurate records of assignments and availability.
  • Communicate with linguists and clients to confirm service requests and manage last-minute changes.
  • Monitor email and phone channels to respond promptly to scheduling requests and emergencies.
  • Ensure coverage for services in high-demand languages and specialty areas.
  • Liaise with recruitment and operations teams to forecast staffing needs and coverage gaps.
  • Assist in onboarding new linguists into the scheduling system and provide guidance on availability submissions.
  • Generate weekly and monthly scheduling reports for internal tracking and client reporting purposes.
 
Required Qualifications
  • High school diploma or GED (Associate's or Bachelor's degree preferred).
  • Minimum 2 years of experience in scheduling, dispatch, logistics coordination, or administrative support.
  • Strong written and verbal communication skills.
  • Proficient in Microsoft Office Suite  and scheduling platforms.
  • Exceptional organizational skills and the ability to manage multiple tasks under tight deadlines.
  • Comfortable working in a fast-paced, remote team environment with high attention to detail.

Preferred Qualifications
  • Experience in the language services industry (translation/interpretation) is highly desirable.
  • Familiarity with government contracts and/or scheduling for government or medical interpreting assignments.
  • Multilingual abilities a plus.

Working Conditions & Benefits
  • Fully onsite position with flexible scheduling hours.
  • Competitive salary based on experience.
  • Paid time off and federal holidays.
  • Opportunities for career advancement within a rapidly growing company.

How to Apply

Submit your resume and a brief cover letter outlining your qualifications and availability to Please include "Scheduling Coordinator Application – Your Full Name" in the subject line.

Compensation: $ $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.



Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.