Associate Director Field Learning and Development

Job description:

Summary of Position

The Associate Director, Field Learning & Development (FL&D) is responsible for designing and implementing comprehensive training programs that enhance the capabilities of Curium's commercial field teams. This role involves applying adult learning principles and instructional design methodologies to develop engaging training solutions delivered through various platforms, including e-learning and live workshops.

The Associate Director will collaborate cross-functionally with Sales, Marketing, and HR to ensure alignment with organizational goals and compliance standards. Additionally, this role will utilize data analytics to assess training effectiveness and drive continuous improvement, while also leading and mentoring training team members to foster a culture of learning and development.  This position will report to the Senior Director, Commercial Operations with a dotted line report to the VP of Human Resources.

Essential Functions

• Develop with the broader Commercial Organization, the Field L&D function for the growing Commercial organization and work closely with HR to support training initiatives.
• This includes disease, product, and customer interaction capabilities training as well as other trainings for the broader organization.
• The Associate Director FL&D will have responsibility for on-the-ground execution and deployment of training experiences. They will assist in the development and execution of comprehensive strategic and tactical plans to support the short- and long-term objectives of Sales and Marketing.
• This includes responsibility for implementation and continuous improvement to the following work streams:
• New hire training programs and curriculum.
• Continuing education with ongoing learning programs.
• Lead training initiatives for new product launches.
• Advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities.
• Assist in the definition and development of core competencies and create tools, curriculum, and initiatives to support them.
• Responsible for the development of classroom training programs including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, Webex, etc.
• Manage the Product Review Board process for sales training materials to incorporate all appropriate regulatory, legal and compliance programs into the appropriate training programs.
• Responsible for the development of field-based training programs including field mentorships, coaching, and field assessment.
• Establish and implement key metrics to track and communicate level of value and impact of sales training and development initiatives to all stakeholders.
• Work closely with Sales and Marketing to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs.
• Manage, design, and deliver sales training materials for National Sales Meetings and Regional Sales Meetings, in close coordination with Sales, Marketing, Field Advisory Teams/Learning Champions.
• Ensures budgets and schedules meet corporate requirements.
• Select, develop, and manage relationships with key agency partners.
• Data and Analytics understanding with ability to take action and plan.
• Provide an elevated level of strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers.
• Must maintain operational compliance with US and international regulatory agencies and guidelines (i.e. FDA, EU, HC, TGA, PIC/S, ISO, USP, NRC, cGMP, etc.).

Requirements

• Bachelor Degree required, preferably in life science or business. MBA a plus.
• The ideal candidate will preferably have 12 or more years of relevant work experience in the pharmaceutical, biotech or healthcare industry.
• Five or more years of experience in training, commercial operations, or sales leadership.
• Minimum of two years leading national level learning home office based training and development programs.
• Experience in oncology or radiopharmaceuticals and buy and bill purchasing cycle for products covered as part of Medicare Part B preferred.
• Proven communication skills with a well developed ability to efficiently communicate both verbally and in writing with all levels of stakeholders.
• Ability to influence, collaborate and interact effectively with a senior leadership team and multiple key stakeholders across sales and marketing to align on objectives and provide consistent FL&D direction.
• Demonstrated excellence in project management and effectively managing multiple projects/priorities.
• Applies best practices in adult learning and incorporates course feedback mechanisms to continuously improve training effectiveness.
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines.

Working Conditions:

• Position is remote-based.
• 25-35% national travel required including some weekends for conferences and meetings.