Lease Up Agent

Job Details
Job Location: CORPORATE CENTER PARKWAY - Santa Rosa, CA
Position Type:    Full Time
Salary Range:    $ $27.00 Hourly

Description

Summary: The Lease Up Agent will follow Burbank Housing's procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, CHFA, HUD, RHCP).  The responsibilities include but are not limited to reviewing applications for potential tenants, preparing necessary reports, answering phones and conducting interviews intake. The ideal candidate will have experience with high-volume workload, achieving target goals, excellent communication and interpersonal skills.

Specific Duties and Responsibilities: The following reflects Burbank Housing's definition of essential functions for this job but does not restrict the tasks that may be assigned.

1. Follows Burbank Housing's procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, USDA, CHFA, HUD, RHCP). Works diligently to ensure that all new move-in files are complete and orderly.
   • Verifying income & asset information
   • Verifying Landlord history
   • Calculating annualized income to meet the income guidelines eligibility
2. Process screening applications for credit and background checks.
3. Completes lease form, outlines conditions and terms of occupancy with new resident and completes relevant paperwork.
4. Attends regular in-house training and informational meetings offered by Burbank Housing.
5. Complete required weekly reports, monthly reports, task calendars, ticklers and compliance reports.
6. May assist other properties as floaters during down time of rent-up projects.
7. Other duties as assigned.

Qualifications

Qualification Requirements

Qualifications Requirements: The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made (except experience levels) to enable individuals with disabilities to perform essential job functions.

Education and/or Experience: Education and/or Experience: At least 2 years' experience in a professional office and/or 2 years' experience assisting in the management of an apartment complex; subsidized housing experience preferred.

Job Knowledge/Skills:

1. 1. Commitment & enthusiasm toward achieving Burbank Housing's Mission and Vision Statements.
   2. Ability to work cooperatively and effectively with a diverse group of people.
   3. Strong oral and written communication skills.
   4. Strong time management skills and ability to multi-task.

Language Skills: Proficiency in English is required in both spoken word and written language. Ability to read and interpret rental agreements, government regulations, and budgets. Ability to write effective business correspondence. Ability to effectively communicate information and respond to questions from groups and individuals. Bilingual skills highly recommended (English/Spanish preferred).

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Attention to detail and a high degree of accuracy is required.

Reasoning Abilities: Ability to analyze and interpret technical procedures and instructions. Ability to collect data, establish facts, and draw valid conclusions.

Management Skills: Ability to supervise, train, and direct on-site staff. Must be detail oriented, well organized, and must be sensitive to the needs and concerns of tenants and staff.

Other Skills and Requirements:

1. Possession of a valid California Driver's License, maintain a satisfactory driving record, reliable personal transportation and automobile insurance per requirements of the State of California.
2. Working knowledge of computer software and systems: Microsoft Office competency required. Ability to quickly gain competency in Yardi Voyager and/or other software related to property management.
3. Satisfactory criminal background history for employee and adults age 18 years and older who reside with employee.
4. Able to work independently, prioritize, meet multiple deadlines and work as a team member.

Physical Demands: While performing the duties of this job, employee is regularly required to walk; climb stairs, sit; use hands to handle objects/operate keyboards, tools or controls; reach with hands and arms from the waist and above the shoulders; stoop; kneel and crouch; lift up to 30 pounds; see, talk and hear. A pre-placement physical is required.

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