Account Manager

2 weeks ago

Remote, Oregon, United States SYSPRO Full time
Description

The Account Manager is responsible for establishing and maintaining productive long-term business relationships with existing customers within an assigned territory to achieve sales and profitability targets.

Key Responsibilities
  • The Account Manager represents the entire range of company products and services to assigned customers
  • Leads the customer account planning cycle and ensures assigned customers' needs and expectations are met by the company.
  • Acts as the primary contact person for the strategic accounts' stakeholders and is responsible for developing and maintaining long-term relationships with accounts.
  • Required to map out long term initiatives with customer executives and manage stakeholder communication and delivery expectations both within the customer and SYSPRO.
Skills, Knowledge and Expertise
  • Appropriate qualification/certification in Business Management
  • Minimum of 6+ years of strategic sales experience within software solutions, products, and services within the manufacturing and or related industry
  • Minimum 2 years of experience managing strategic accounts in a SaaS (Software as a Service) environment
  • In-depth experience within the manufacturing and/or distribution industry (8 years plus)
  • ERP industry experience (Advantageous)
  • Target Market Industry Experience (Advantageous)
  • Proven account management or other relevant experience
  • Strong and broad cross-functional business process knowledge
  • Organized
  • Ability to manage tight deadlines
  • Problem-solving and decision making
  • Strong interpersonal skills
  • Ability to work efficiently in a broad cultural spectrum
  • Presentation and facilitation skills
  • Analytical skills
  • The ability to objectively interpret and translate complex information
  • Assertiveness
  • Systems thinking
  • Stakeholder engagement
Benefits

13 paid company holidays in 2025

  • 10 paid vacation days
  • 6 paid wellness days

  • 1 paid volunteer day off to make a difference in your community

  • Medical, dental, and vision insurance; PPO from the 1st of the month after hire

  • Group term life and LTD insurance paid by SYSPRO
  • Voluntary STD, plus supplemental benefits through UNUM
  • Employee Assistance Program
  • 401k (starting day 1 of hire) with company match after 1 year of employment
About SYSPRO

SYSPRO is a leading, global Enterprise Resource Planning software provider that was established in 1978. SYSPRO specializes in key manufacturing and distribution industries. With a strong commitment to channel partner growth and offices in the United States, Canada, Africa, the UK, Asia, and Australasia, SYSPRO customers are backed by a team of global experts who drive maximum value out of IT systems and business solutions. When you work at SYSPRO, it's more than just a job. You are part of a global force that uses innovation to enhance the way businesses operate. And we have fun doing it.

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