Operations Project Consultant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

Job Description:
This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project.

Responsibilities:

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
• Performs risk management activities to minimize project risks
• Assists with creating and maintaining comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner's mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

• Active Listening
• Attention to Detail
• Collaboration
• Critical Thinking
• Written Communications
• Decision Making
• Influence
• Oral Communications
• Prioritization
• Problem Solving
• Adaptability
• Customer and Client Focus
• Data Management
• Emotional Intelligence
• Risk Management

LOB Job Description:

As a key member of the Managed Trading Implementation team, this role is ideal for a highly motivated, forward-thinking professional with a passion for driving transformation and delivering exceptional results. The successful candidate will play a pivotal role in redesigning processes, challenging norms, and supporting technology deployments across the Managed Trading space.

The candidate will focus on driving change and efficiency by gathering and analyzing data to inform transformation efforts. Primary responsibilities will support workflows related to Order Entry, Execution, Booking, and Reconciliation, while also collaborating with business partners on upstream and downstream processes such as Fund Setup, Billing, Trailing Commissions, Performance Reporting, and Cost Basis.

The ideal candidate will possess strong relationship management and project experience, deep business acumen, and a demonstrated eagerness to learn. This role involves engaging with key partners to understand processes and challenges, and developing effective solutions to meet business needs

Required Skills:

• Maintain strong relationship management and communication with internal and external partners.
• Innovative and creative thought leader who thrives in a fast-paced, evolving, and complex environment.
• Effectively manage competing priorities and ensure timely execution of analysis work by release.
• Strong proficiency in PowerPoint and Excel.
• Sustain urgency around project critical paths and escalate issues appropriately.
• Provide readiness and communication support to ensure seamless end-to-end delivery.
• Mobilize teams and foster collaboration to achieve expected outcomes.

Desired Skills:

• Familiarity with Agile methodology and experience updating Epics/Stories in JIRA.
• Excellent interpersonal and collaboration skills.
• Proven background in project management and business analysis.
• Ability to anticipate future business needs and maintain a continuous learning mindset.
• Skilled at navigating diverse viewpoints to determine optimal solutions.
• Communicate complex issues clearly and effectively.
• Lead by example through open dialogue and productive interactions.
• Commitment to challenging norms and driving positive change.
• Experience in financial services or trading operations is a plus.​

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington American Blvd - Hopewell Bldg 4 (NJ2140)Pay and benefits informationPay range$64, $106,500.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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