E-Commerce Technical Support Personnel

2 weeks ago


Troy, Michigan, United States EZ-AD TV Full time $60,000 - $90,000 per year

Join EZ-AD and Level Up Your Technical Support Career with Us About EZ-AD: Hey there, tech enthusiast Welcome to EZ-AD—where we're not just another software company; we're a powerhouse of creativity based in sunny Los Angeles, California and bustling Troy, Michigan. We craft software that wows, partnering with big names like Disney and Red Bull to create digital magic. Ready to dive into exciting projects that redefine what's possible? Let's make waves together Job Requirements and Qualifications: - Experience: Got at least 1 year in customer service or technical support? Awesome You're our kind of wizard with hardware, software, networks, and more. Bonus points if you've dabbled in e-commerce. - Skills: You're fluent in customer service lingo and can troubleshoot tech with your eyes closed. Main Duties and Responsibilities: - Team Dynamo: Coordinate and support our Technical Support crew, ensuring they're rocking it with digital signage systems. - Tech Maestro: Manage and develop our tech setup with finesse—because organized chaos is our middle name. - Helping Hand: Assist users with hardware and software hurdles, delivering service that wows. - Team Power-Up: Collaborate with our rad developers and project pros to level up our systems and exceed expectations. - Service Superhero: Solve problems like a champ, making sure our customers are smiling ear to ear. - Secure and Sorted: Implement and ace procedures for audits, security, and keeping our tech treasure chest stocked. - Team Spirit: Jump into team meetings, calls, and customer chats with energy and expertise. - Learning Loop: Stay sharp with ongoing training sessions to keep your tech skills on point. Check out some of our coolest projects: Location: Anywhere you can make magic happen Ready to kick-start your tech support adventure? Hit apply and join EZ-AD in creating software dreams are made of

Troy


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