Administrative Assistant

6 days ago

Elgin, Illinois, United States Convenience Concepts Full time

About Us:

Convenience Concepts is a rapidly growing E-Commerce company specializing in Ready-to-Assemble (RTA) furniture. We partner with top-tier online retailers to deliver high-quality furniture to customers nationwide. As we continue to expand, we're looking for passionate and driven individuals to join our dynamic team. If you're seeking an opportunity to advance your career in a fast-paced and supportive environment, this is your chance to make an impact.

Position Overview:

Convenience Concepts is seeking a highly motivated and detail-oriented
Administrative Assistant
&
Customer Service
Representative
to join our growing team. This full-time, in-office position (7:00 AM – 3:30 PM) offers an excellent opportunity for individuals who are eager to grow professionally and thrive in a collaborative, fast-paced environment. In this role, you will be responsible for performing a variety of administrative and customer service tasks, including order processing, data entry, and general office support. The ideal candidate is flexible, organized, proactive, and able to provide exceptional service to both internal teams and customers. Must be able to travel to CCI warehouse located in Batavia, IL. on occasion.

Key Responsibilities:

  • Order Processing:
    Accurately process and manage customer orders from start to finish, ensuring timely fulfillment, proper documentation, and a smooth workflow.
  • Data Entry:
    Perform precise and efficient data entry, including inputting orders, updating customer information, and maintaining internal databases and records.
  • Customer Service Support:
    Serve as a backup to the Customer Service team, assisting with inquiries, order updates, and support during busy periods or staff absences.
  • Customer Communication:
    Respond to customer requests via email and occasional phone interactions, providing professional, friendly, and prompt assistance to ensure a positive experience.
  • Administrative Assistance & General Office Duties:
    Support additional administrative and operational needs assigned, contributing to a collaborative and well-organized team environment.

Qualifications & Skills:

  • Quick Learner:
    Demonstrated ability to learn new processes, systems, and information quickly and effectively.
  • Proficiency in Microsoft Office:
    Excel, Word, PowerPoint, Outlook
  • Excellent Communication Skills:
    Written and verbal
  • Reliable & Focused:
    Strong commitment to dependability, attention to detail, and consistent performance.
  • Independent & Efficient:
    Capable of managing tasks with minimal supervision while maintaining accuracy and productivity.
  • Team-Oriented:
    Possesses a friendly, flexible, collaborative attitude and works well within a team-focused environment.
  • Driven to Succeed:
    Motivated to grow and thrive within a fast-paced, expanding national organization.

What We Offer:

  • Benefits Including
    :
  • Paid medical insurance
  • Vision and Dental insurance offered
  • Life Insurance
  • Paid holidays, personal days, and vacation time
  • Generous 401K program
  • Paid lunch and breaks
  • Fantastic working environment
  • Competitive Salary
    : Hourly rate ranges from $16 to $23 based on experience.

At
Convenience Concepts
, we believe in building a strong team of passionate, dedicated individuals committed to excellence. If you are motivated, eager to learn, and ready to take your career to the next level, we encourage you to apply

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