Renewals Sales Specialist

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

The Opportunity

The Enterprise Renewal Sales Specialist will work with existing customers to renew their Enterprise Agreements with Adobe. This will be accomplished through but not limited to understanding existing customer footprint and use cases, daily customer sales activities, value realization, and usage measures. The role involves the management of existing accounts through the renewal of enterprise agreements as well as finding new opportunities within the account base. The Enterprise Renewals Account Manager will be based out of San Francisco, Los Angeles, Lehi, Denver, New York, or McLean offices.

What You'll Do

Drive and close renewal opportunities and upsell in the Strategic Commercial Enterprise space for our Enterprise Term License Agreement (ETLA) program

Assist customers in understanding Adobe enterprise solutions, configuration, environment, and how they fit within their current infrastructure and business processes

Drive DX Customer Retention using customer insights, usage, understanding of business issues and company objectives

Leverage Mutual Action Plans to drive on-time renewals

Planning: Effective planning skills to plan out customer renewals and timelines throughout the FY

Time management: Will work closely with Account Directors and Product Specialists to strategically plan customer retention and growth plans within each existing Adobe relationship

Add additional growth to every renewal as well as uncover growth opportunities beyond the current Adobe relationship

What you need to succeed

3-5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success

Prior account management experience around the renewal of Enterprise Agreements, including understanding customer use cases, product usage, and legal terms

Understanding the sales cycle and solution selling process into Strategic Accounts is helpful, but not required

Excellent communication and interpersonal skills. Must be an active listener

Experience in prospect to closure and holding quota for your own territory

Accurately forecast and manage pipeline on a monthly and quarterly basis

Keep accurate and up-to-date records of all deals in the CRM system

Highly organized with the ability to work in a fast-paced environment

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $92,200 -- $163,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice Jan :00 AM

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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