Retail Sales Associate

1 week ago

New York, New York, United States FollowUS Global Full time $36,960 - $46,240 per year

About the Role

We are looking for a motivated and personable Retail Sales Representative to join our in-store team in NYC. In this role, you will focus exclusively on customer-facing sales—assisting walk-in shoppers, guiding them through product options, and helping them make confident purchasing decisions.

Your primary focus will be building strong customer relationships and generating sales through excellent in-person service.

Key Responsibilities

  • Greet and engage customers in a friendly and professional manner
  • Listen to customer needs and recommend telecom products and services, such as mobile plans, internet packages, device upgrades, and add-ons that best meet their needs
  • Clearly explain telecom service features, pricing structures, and current promotions to help customers make informed decisions
  • Guide customers through the in-store sales process from initial inquiry to final purchase or service activation
  • Operate the point-of-sale system to process payments, handle service sign-ups, and apply any applicable discounts or upgrades
  • Build rapport with new and returning customers to encourage loyalty and repeat business
  • Collaborate with fellow sales team members to meet and exceed daily, weekly, and monthly sales targets
  • Stay informed on product updates, plan changes, network features, and promotional offerings through regular training sessions and team meetings

Requirements

  • High school diploma or equivalent (required)
  • Prior retail or in-person sales experience preferred but not required
  • Strong interpersonal and verbal communication skills
  • Comfortable working in a customer-facing environment for the duration of your shift
  • Ability to use a point-of-sale system and basic digital tools (training provided)
  • Reliable, punctual, and able to maintain a professional appearance and attitude
  • Must be authorized to work in the United States and work on-site at our [City, State] location

What We Offer

  • Hourly pay structure ($18-$22 per hour) plus weekly performance bonuses
  • Steady, full-time schedule
  • Paid training and product education
  • Clear path for advancement within the sales team
  • Employee discounts and eligibility for benefits after probationary period
  • Supportive, goal-oriented sales environment with no pressure tactics

Please note - this a full time, w2 employee role, working in-store selling telecommunications services.

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

  • Health insurance

Work Location: In person

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