Coffee Shop Manager
2 days ago
Overview
We are seeking a dedicated and experiencedCoffee Shop Manager to oversee the daily operations of our coffee shop. The ideal candidate will have a strong background in food service management, exceptional customer service skills, and a passion for coffee. This role requires effective leadership to ensure a positive experience for both customers and staff while maintaining high standards of food safety and quality and knowledge about the specialty coffee shop industry.
Duties
- Manage daily operations of the coffee shop, ensuring smooth service and customer satisfaction.
- Oversee food preparation, cooking, and presentation to maintain quality standards.
- Utilize POS Square system for efficient cash handling and transaction processing.
- Conduct inventory control to manage stock levels and minimize waste.
- Train, develop, and supervise staff in all aspects of coffee preparation, customer service, and operational procedures.
- Implement food safety protocols and ensure compliance with health regulations.
- Assist in budgeting and financial planning to optimize profitability.
- Foster a positive team environment through effective communication and leadership.
- Handle customer inquiries, complaints, and feedback professionally to enhance the guest experience.
- Schedule shifts and manage staff performance to ensure adequate coverage during peak hours.
Experience
- Proven experience in coffee shop management
- Strong background in food service management with knowledge of food handling practices.
- Experience with inventory control and budgeting processes.
- Demonstrated ability in team management, training & development, and shift management.
- Familiarity with fine dining or casual dining experiences is preferred.
- Previous barista/manager experience or knowledge of coffee preparation is a must.
- Excellent leadership skills with the ability to motivate and inspire staff.
- Strong customer service orientation with effective communication skills.
- Experience in hospitality management or kitchen management is advantageous. Join our team as a Coffee Shop Manager where you can lead a passionate group dedicated to providing exceptional coffee experiences
Job Type: Full-time
Pay: $ $26.18 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
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