Operations Coordinator

Who We Are

Leap Logic is a boutique digital agency specializing in web development, branding, and marketing. We work with clients across industries including real estate, construction, healthcare, and professional services to deliver thoughtful, high-quality digital solutions.

We're a relationship-focused team that prioritizes quality work and responsive client service. As we continue to grow, we're expanding our operations team to ensure we can maintain the level of attention and excellence our clients expect.

The Role

We're looking for an Operations Coordinator to strengthen communication and coordination across our client projects and internal team. You'll work closely with leadership to manage project workflows, facilitate clear communication between clients and team members, and ensure deliverables stay on track.

This role focuses on enabling great work to happen smoothly rather than imposing process for its own sake. You'll help us maintain our commitment to responsive, insightful service while supporting sustainable growth.

Key responsibilities:

• Facilitate daily and weekly prioritization with leadership
• Translate client requests into clear project specifications
• Coordinate schedules and deliverables across distributed team members
• Manage client communication including status updates, asset requests, and project check-ins
• Document decisions and maintain project clarity in our systems
• Identify potential scheduling conflicts or scope issues early
• Support smooth handoffs between strategy, design, and development phases

Schedule & Structure

Core commitment:

• Three scheduled check-ins per week with leadership (mornings, 30-45 minutes each)
• Available for Slack and email communication during business hours (9am-5pm Central Time)

Flexible hours:

• Remaining 12-13 hours per week structured to fit your schedule
• Mix of synchronous work (client calls, team coordination) and asynchronous work (documentation, email, project planning)

Total: 15 hours per week with potential to grow to 20-25 hours based on mutual fit and business needs

What We're Looking For

Required qualifications:

• 3+ years of experience in operations, project coordination, or client services
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and adapt as client needs evolve
• Strong organizational skills and attention to detail
• Experience with project management tools and collaborative software (Google Workspace, Slack, etc.)
• Self-directed work style with good judgment about when to escalate vs. resolve independently

Preferred qualifications:

• Experience in creative agencies or professional services environments
• Familiarity with web development, digital marketing, or branding projects
• Background working with distributed or remote teams
• Client-facing communication experience

Working style:

• Proactive problem-solver who anticipates needs
• Clear, concise communicator who adapts tone for different audiences
• Comfortable with evolving priorities and client-driven timelines
• Collaborative team member who works well across different personalities and communication styles

A Typical Week

Scheduled touchpoints:

• Three 30-45 minute check-ins with leadership to review priorities, discuss project status, and align on next steps
• Occasional client meetings where you'll participate, take notes, and manage follow-up

Ongoing coordination:

• Monitor project management system and flag items needing attention
• Draft and send client communications (updates, requests, confirmations)
• Coordinate with team members on project timelines and deliverables
• Document project decisions and maintain clear specifications
• Prepare briefing materials and meeting agendas

Response-based work:

• Address questions and requests via Slack and email during business hours
• Provide quick clarifications to keep projects moving forward
• Update project documentation as decisions are made

What We Offer

• Competitive hourly rate of $32-36 based on experience
• Flexible schedule around three core weekly meetings
• Remote position with autonomy over how you structure your work time
• Opportunity to grow hours and responsibility as the role develops
• Direct collaboration with leadership in a small, focused team
• Exposure to diverse client work across multiple industries

How to Apply

Please submit your resume and a brief cover letter words) addressing these three questions:

• Describe a specific situation where you coordinated work between multiple stakeholders with competing priorities. How did you manage it?
• What specifically appeals to you about this role, and how does 15-20 hours per week fit your current professional goals?
• What did you want to be growing up? What do you think that says about your personality or character?

Applications must include answers to all three questions.

Job Type: Part-time

Pay: $ $36.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Flexible schedule

Work Location: Remote