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AI Automation Engineer

3 weeks ago

Boston, Massachusetts, United States Softworld, a Kelly Company Full time

Job Title:
AI Automation Engineer

Job Location:
Boston MA 02109,
**Dayton, OH, or Washington, DC

Onsite Requirements:**

  • Strong Copilot Studio and Power Apps, Power Automate and Power BI experience
  • Strong AI Development skills (not just work with AI )
  • Effective interpersonal, verbal, and written communication skills. (Law firm experience preferred)

Job Description:

  • The Automation Engineer is responsible for leading the design, implementation, and maintenance of automated and AI based solutions to improve legal workflows.
  • This role requires legal knowledge, technical expertise, and strong communication skills to drive innovation and efficiency.
  • The Automation Engineer will collaborate with practice and business stakeholders to drive initiatives to enhance efficiency and accuracy within the firm.
  • This role also involves continuous monitoring and improvement of automated systems.
  • By staying at the forefront of legal technology trends, this role will spearhead innovative projects that significantly improve legal operations and contribute to the overall success of the organization.

Responsibilities:

  • Engage with stakeholders to proactively identify process improvement opportunities, gather requirements, design and deliver solutions that align with customer needs.
  • Review, analyze, and model business processes and information flows to identify inefficiencies and areas for improvement.
  • Propose solutions (including automation and use of AI); identifying alignment with business requirements; making recommendations.
  • Responsible to document process change requirements using the agreed standards, methods, and tools ensuring consistent high-quality output.
  • Responsible for the design and implementation automated solutions using Microsoft Studio ecosystem.
  • Responsible for the definition, development, and delivery processes and systems to ensure that service levels are consistently in alignment with customer experience expectations.
  • Effectively communicate with key stakeholders at all levels and in all departments in order to ensure their engagement and support of business improvement activities.
  • Integrate automation solutions with existing software systems and databases.
  • Provide technical oversight and review of work from junior team members.
  • Responsible for the design, development, testing, and deployment of new applications and automations, as well as the enhancement and maintenance of existing ones.
  • Displays professionalism, quality service and a positive "can do" attitude to internal members/departments of the Firm.
  • Facilities cross-functional collaboration to ensure that automation initiatives are aligned with broader firm goals.
  • Assumes additional responsibilities as assigned.

Minimum Qualifications:

  • Proficiency with Microsoft O365 applications and Microsoft Copilot Studio Power Apps and AI agents).
  • Strong technical background with a focus on workflow automation and process improvement.
  • Experience in process automation, scripting, and workflow design, and automation tools (Copilot studio: Power Automate, PowerApps, SharePoint, PowerBI).
  • Desire to learn new techniques and skills.
  • Strong analysis, planning, organizing and time management skills.
  • Effective interpersonal, verbal, and written communication skills.
  • Strong attention to detail and an ability to handle and prioritize multiple tasks and work under deadlines.
  • Interest in and ability to acquire new skills and tackle challenging projects.
  • Ability to work effectively with both users and technical staff in team-oriented environments.

Experience:

  • 3-5 years' application design, development, and support experience. Workflow and process improvement methodology and technology solution experience strongly preferred.
  • Knowledge of machine learning and artificial intelligence concepts.

  • Law firm experience is preferred.

  • **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.

  • This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
  • This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role**