Dealer Services Specialist II

7 days ago

Atlanta, Georgia, United States Cox Automotive Full time

This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities, and handles basic data entry, clerk scanning, and filing DMV titles.

Job Responsibilities:

  • Perform sale day administration functions, including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.

  • Provide quality customer service through fact to face and phone support. Answer questions and provide support.

  • Perform basic data entry into the AS 400 computer system, and download digital image of vehicles into the system if instructed.

  • Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.

  • Copy data and compile records and reports. Sort and file documents.

  • Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.

  • Answer phones, convey messages, and run errands. Greet and assist customers.

  • Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.

  • Prepare outgoing mail with sufficient postage and ensure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer. Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.

  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.

  • Actively participate in support of all safety activities aligned with Safety Excellence.

Perform other duties as assigned by management

Minimum:

  • A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field.
  • Safe drivers needed, valid driver's license required.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.

Preferred:

  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.

USD per hour

Compensation:

Hourly base pay rate is $ $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

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