Quality Assurance Analyst III

 Title: Quality Assurance Analyst III

Department: Applications Development

FLSA status: Exempt

Reports to: Manager of Quality Assurance

Created:  3/23/2018

Revision date: 10/21/2025

Summary

The Quality Assurance Analyst III is responsible for supporting the planning, design and execution of system testing on simple to complex implementations. The QA Analyst works collaboratively within the IT department and business units to execute and validate test cases based upon system requirements

Each member of the QA team is asked to focus on one or two key areas of the applications and systems we support as subject matter experts for these platforms and processes:

• Customer Facing Digital Experiences
• Omnichannel Integrations
• Order Management Systems
• Fulfillment and DC/Pick and Pack Systems
• Internal Workforce/Workflow Optimization Applications

Key Responsibilities

• Review and analyze requirements, specifications, and technical design documents, providing timely feedback
• Develop detailed, comprehensive, and well-structured test strategies.
• Develop detailed, comprehensive, and well-structured test plans and test cases
• Prioritize and plan testing activities
• Identify and report issues found, then verify that issues are resolved
• Perform Functional, Regression, Integration, Smoke, User Acceptance, Reliability, Stability, Compatibility and Performance Testing 
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Compile and analyze statistical data.
• Ensure that user expectations are met during the testing process.
• Communicate quantitative and qualitative findings from test results to the development team
• Work within a Scrum/Agile methodology
• Works together with the software developer to enhance and improve programs
• Maintain updated knowledge of industry trends and advancements

Required Qualifications

Minimum Education and Experience

• Bachelor's Degree in Computer Science or equivalent
• 5+ years of experience Of Software Quality Assurance is required.
• 3+ years of experience of Automation Testing is required.
• 2+ year of API Testing is required
• Experience implementing and working Automation Frameworks is required.
• Software Development experience is a preferred.
• Experience on Performance and Load Testing is preferred.
• QA Certification preferred QAI, ISTQB or equivalent

Knowledge, Skills and Abilities

• Knowledge of JMeter, Load Runner, SoapUI, Jenkins, Bitbucket , Docker and Postman.
• In-depth understanding of Java or any other Object-Oriented Programming Language
• Experience on Automation Testing, Load Testing, API Testing, and Performance Testing
• Hands-on experience with Automated Testing tools like Selenium, Rest Assured, Maven and Postman.
• Experience with writing SQL Queries. 
• Knowledge of Testing Techniques and how to apply them (Whitebox, Equivalence Class Partitioning, Pairwise, State Transition, Boundary Value , Decision Table)
• Proven experience Functional, Regression Testing, Integration Testing, Smoke Testing, Load Testing, Whitebox Testing , Sanity Testing and API Testing
• Proven work experience in software quality assurance
• Knowledge of CI/CD Pipelines.
• Strong knowledge of software QA methodologies and processes
• Experience with testing Oracle Cloud Applications is a plus
• Exceptional attention to detail and a commitment to excellence
• Excellent analytical and problem-solving skills
• Good oral and written communication skills
• Great team player and able to work efficiently with minimal supervision
• Able to work in a fast paced, multi-project environment
• Be willing to help your teammates, share your knowledge with them, and learn from them
• Be open to receiving constructive feedback and turning it into process improvements
• Understand the fundamentals of iterative development, Agile & Waterfall Project methodologies.

Physical/Work Environment/Expectations

While performing duties of the job, the incumbent is occasionally required to:

• Operate in a professional office environment
• Constantly use work-related equipment
• To use hands and fingers to handle or feel objects, tools, or controls
• Occasionally lift and/or move up to 25 pounds
• To sit for long periods of time (up to 10 hours per day)
• To lift files, open filing cabinets and bend or stand as necessary. 
• Ability to work regular, full-time schedule, Monday through Friday with the flexibility to work additional hours depending on business demands

Note: This job description is not totally inclusive nor it is designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.