Sr. Solution Architect

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Job Category

Customer Success

Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

The Opportunity
Join Salesforce's elite Consumer Goods practice as a strategic transformation leader. You'll partner with our largest enterprise clients to reimagine their business through cutting edge AI and Salesforce solutions. This isn't traditional consulting; you're architecting the future of how Consumer Goods companies operate.

What You'll Do
Drive Strategic Transformation

• Partner with C-suite executives at Fortune 500 Consumer Goods companies to define transformation visions worth $10M+ in business value
• Lead AI-accelerated discovery sessions, using tools like NotebookLM to rapidly synthesize complex customer data and surface transformation opportunities
• Design future-state business processes focused on Trade Promotion Management (TPM) and Retail Execution (REX)
• Co-create roadmaps that connect technology investments to measurable KPIs and ROI

Architect Enterprise Solutions

• Define system architecture landscapes for complex, multi-cloud implementations
• Bridge current and future states through comprehensive solution design
• Ensure solutions are scalable, maintainable, and aligned with long-term business strategy
• Serve as the technical expert across all stakeholder levels, from practitioners to executives

Enable Value Realization

• Design governance frameworks and success metrics that prove business impact
• Lead change management strategies to drive user adoption and transformation success
• Identify and mitigate program risks proactively
• Contribute to internal playbooks and best practices that scale our practice

What You Bring
Required Experience

• 3+ years in Consumer Goods industry with hands-on CG Cloud implementation experience
• 10+ years leading enterprise software transformations with proven success stories
• Deep expertise in Trade Promotion Management and/or Retail Execution business processes
• Experience leveraging AI tools in consulting and solution design
• Strong executive presence with C-level stakeholders

Technical Expertise

• Demonstrated ability to lead discovery, define requirements, and architect comprehensive solutions
• Understanding of how to connect technology solutions to business KPIs and measurable outcomes
• Experience with AI-augmented analysis and process modeling tools

Preferred Qualifications

• Bachelor's degree in Technology, Engineering, or related quantitative field
• Salesforce certifications, especially CG Cloud, TPM, or REX Accreditation
• Experience designing change management programs
• Track record in AI strategy and enterprise use case development

Why Join Us

• Lead transformation at the world's most recognizable Consumer Goods brands
• Work with cutting-edge AI technology in a rapidly evolving space
• Significant travel opportunities to work directly with enterprise clients
• Career growth path toward thought leadership in AI + Consumer Goods
• Competitive compensation and comprehensive benefits

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $177,600 to $293,900.

For Washington-based roles, the base salary hiring range for this position is $162,600 to $268,900.

For Washington D.C based roles, the base salary hiring range for this position is $162,600 to $268,900.

For California-based roles, the base salary hiring range for this position is $162,600 to $268,900.

For Illinois based roles, the base salary hiring range for this position is $147,800 to $244,500.

For New Jersey based roles, the base salary hiring range for this position is $162,600 to $268,900.

For Massachusetts based roles, the base salary hiring range for this position is $162,600 to $268,900.