Patient Financial Service Coordinator

6 days ago

Remote, Oregon, United States City of Hope Full time

The Patient Financial Services (PFS) Coordinator supports the operational and administrative functions of the PFS department. This role serves as a liaison between staff, leadership, and other departments to ensure timely and accurate resolution of patient accounts, adherence to regulatory and compliance standards, and continuous improvement of revenue cycle processes. The PFS Coordinator assists in monitoring workflows, training staff, and supporting performance metrics to enhance the patient's financial experience and optimize reimbursement.

  • Coordinates daily work assignments and monitors productivity and quality metrics for PFS staff to ensure timely and accurate processing of accounts.
  • Serves as a point of contact for escalated issues related to billing, collections, payment posting, and patient inquiries; collaborates with internal departments to resolve complex account issues.
  • Assists in onboarding new staff (including vendors) and establishing system access.
  • Supports the coordination of process improvements and standard operating procedures.
  • Prepares and distributes reports related to key performance indicators (KPIs), account status, and team performance.
  • Provides administrative support for audits, quality assurance reviews, and compliance initiatives to ensure adherence to internal and external standards.
  • Supports special projects and initiatives as assigned by leadership.

Minimum Education: High School Diploma or equivalent (associate or bachelor's degree preferred)

Minimum Experience: 3+ years of experience in patient financial services, medical billing, or revenue cycle operations

Pref. Certification/Licensure: Certified Revenue Cycle Representative (CRCR) or equivalent preferred

Preferred Experience: Experience in Epic or other EHR systems; prior experience in a large health system or academic medical center

Skills:
  • Strong Organizational and communication skills
  • Ability to analyze data and identify trends
  • Proficiency in problem-solving and conflict resolution
  • Ability to work independently and collaboratively in a fast-paced environment
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Epic or Similar revenue cycle systems

  • Temporary Remote Based Patient Advocate

    2 weeks ago

    Remote, Oregon, United States Elevate Patient Financial Solutions Full time $60,000 - $90,000 per year

    Make a real difference in patients' lives—join Elevate Patient Financial Solutions as a Temporary Remote Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is 100% remote based, with a Monday-Friday schedule from 8:30am-5:00pm (PST). Bring your passion for helping others and grow with a...

  • Financial Services Educator

    5 days ago

    Remote, Oregon, United States Titan Financial Full time

    Company DescriptionAt Titan Financials, we are a team of driven financial professionals dedicated to empowering individuals and families through financial education and leadership. We believe financial literacy is the foundation of long-term stability—and our mission is to equip our clients with the knowledge, tools, and confidence they need to take...

  • Patient Service Coordinator

    2 weeks ago

    Remote, Oregon, United States Petra Counseling Services Full time $56,000 per year

    OverviewJoin our dynamic healthcare team as a Patient Services Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patient care. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and follow-up. Your...

  • Remote Financial Service Educator

    6 days ago

    Remote, Oregon, United States Brooke White Financial Services Full time

    Financial Service Educator (Remote – U.S., Puerto Rico, and Canada)Position Type: Commission-BasedCompensation: $50,000+ (at-plan commission potential)About UsWe're a mission-driven financial education company dedicated to helping individuals and families achieve long-term financial stability and independence. Our team empowers communities through...

  • Patient Benefits Coordinator

    1 day ago

    Remote, Oregon, United States Colorado Center For Reproductive Medicine Full time

    About the Role:The Patient Benefits Coordinator plays a critical role in ensuring patients receive the maximum benefits available through their insurance plans. This position involves managing and verifying insurance benefits and obtaining authorizations to facilitate timely access to medical services and treatments. The coordinator acts as a liaison between...

  • Real Estate Professional Transitioning into Financial Services

    1 week ago

    Remote, Oregon, United States Aspire Financial Full time

    About the opportunityAre you a real estate professional agent, escrow officer, title rep, or loan officer who loves helping clients build wealth and security?You already guide families through some of the biggest financial decisions of their lives. Why stop there?At Aspire Financial, we help professionals like you expand your impact protecting families'...

  • Financial Professional

    2 weeks ago

    Remote, Oregon, United States CTD Financial Full time

    We are a dynamic and innovative financial consulting firm committed to providing exceptional service and support to our clients. We're looking for a motivated and detail-oriented Financial Consultant to join our growing team. This is an exciting opportunity for an enterprising individual looking to make a significant impact in the financial industry.You DO...

  • Associate Financial Advisor

    4 days ago

    Remote, Oregon, United States Ameriprise Financial Full time

    Are you a seasoned financial professional with a passion for client relationships and a desire to contribute to the growth of a thriving private wealth advisory practice? Guided Wealth Advisors, a Private Wealth Advisory Practice of Ameriprise Financial is seeking a dynamic and experienced Associate Financial Advisor to join our team. This role has the...

  • Entry-Level Financial Advisor

    4 days ago

    Remote, Oregon, United States Indexed Financial Full time

    Job SummaryWe are seeking a motivated Entry-Level Financial Advisor to join our dynamic team. This role offers an excellent opportunity to develop a comprehensive understanding of financial services, wealth management, and client relationship management. The ideal candidate will assist in providing tailored financial solutions, supporting investment...

  • Managed Care Appeals Analyst

    17 hours ago

    Remote, Oregon, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Managed Care Appeals Analyst. This position will be remote based. The full time schedule for the position will be 8AM-5PM, Monday-Friday with some flexibility.Job SummaryThe Managed Care Appeals Analyst will research closed - $0 balance accounts for underpayment amounts due...