Senior Night Auditor
4 days ago
Come join us at The Embassy Suites Resort Virginia Beach Oceanfront Must have previous Night Audit experience.
- Working at the #1 Rated Hotel in Virginia Beach
- Cash Tips off Pantry Sales
- Guest Recognition Cash Incentives
- Room Upgrade Cash Incentives
- Hilton Hotel/F&B/Spa Discounts – The top hotel discounts
$20/Hr. Apply now.
OverviewPart-Time - Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure PHR and Hotel policies and procedures are followed and to prevent fraud.
Responsibilities- Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information
- Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed
- Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
- Prepare and input statistics and income journal sheets for preparation of daily reports
- Balance and close all bank ticket codes, daily
- Run night audit final after insuring all revenues are in balance nightly
- Perform the duties of a Front Desk Clerk including express checkouts
- Assist PBX in taking and placing wake-up calls, as needed
- Perform the duties of a bellperson as requested
- Meets with Front Office staff to received pertinent information regarding the daily activities and yeild management strategies.
- Perform, as necessary, the functions of the front desk with regard to check-in, check-out and customer service.
- Greet & interact with the guest in a friendly but professional manner creating the "WOW" experience.
- Ensure that all guest requests you receive are satisfied in a timely & efficient manner.
- Review internal management reports to include: occupancy forecasts, night audit summary, house account backup, reconciliation & productivity results from the prior day.
- Print the required reports and reconcile the daily departmental activities in preparation for the close of business process.
- Able to apply mathematical concepts including fractions, percentages, ratios & proportions to practical situations.
- Post room and tax and perform the necessary OnQ functions to close the business day.
- Complete the necessary closeout reports
- Balance and transmit the daily credit card transactions.
- Ensure the Zip Out check-out folios are printed and delivered to guests rooms
- Ensure payment is obtained for all guest rooms and that credit card approvals are current.
- Reconcile OnQ with the Lodgenet system.
- Reconcile phone revenue with the call accounting system.
- Retreive the Hotel Call Around from PBX and forward the final format via e.mail to the appropriate individuals.
- Prepare the necessary reports for the beginning of the day for Housekeeping.
- Compete the hotel Income Journal
- Complete the Night Audit Input for the PHR Pop-Up
- Submit the daily credit card batch.
- Complete the Night Audit Checklist.
- Perform cash balancing and complete the nightly cash drop.
- Complete the F&B Income Journal
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