Administrative Support

2 weeks ago

Erie, Pennsylvania, United States Family Services of NW PA Full time

$2,000 SIGN-ON BONUS*

POSITION: Administrative Support

REPORTS TO: Administrative Support Supervisor

PAY RATE: Starting pay $ per hour

JOB TYPE: Full Time

LOCATION: Erie County

POSITION SUMMARY:

The Administrative Support position is located in Erie County. This position is requiring proficient typing skills, knowledge of Microsoft Office and its related programs. Strong organizational skills, the ability to prioritize his/her workload, and the ability to get along well with others are a must for this position.

JOB DUTIES:

  • Assists in typing all correspondence, monthly reports, and data entry for various programs.
  • Performs general filing duties, including opening and closing cases in electronic health record.
  • Assists in management of agency mail, including drop off/pickup on designated day.
  • Checks and monitors client medical assistance elgiblity at designated intervals throughout the month for programs, as required.
  • Performs other related work as assigned or requested to affect efficient workflow within the office.
  • Interacts with primary, external and internal customers of the agency in such a manner that the customer experiences increasing quality; participates as a member of a Quality Team.
  • Serves as backup front desk coordinator, greets clients and other visitors, answers incoming phone calls in a friendly and timely manner. May serve as evening receptionist.
  • Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

  • High school diploma or equivalent required.
  • Three (3) years general office experience required.
  • Proficiently in Microsoft Office Suite.
  • Advanced knowledge of telephone etiquette and skills necessary.

WORKING AT FAMILY SERVICES OF NW PA

Join our team for a friendly work environment, flexible hours, and the ability to work partially remote. Family Services of NW PA offers a competitive salary, generous benefits package, including 2 weeks vacation, sick pay, 11 paid holidays, 401k with match, medical, dental and vision insurance as well as company paid long term disability and life insurance . Family Services of NW PA is a nonprofit organization and qualifies for student loan forgiveness programs.

ABOUT FAMILY SERVICES OF NW PA:

Family Services of NW PA (FSNWPA) is a non-profit social service agency with a mission to Strengthen Families and Transform Lives. We provide a comprehensive continuum of care and high quality, innovative programs and services to children and families across Northwest Pennsylvania. Services are available in Erie, Crawford, Mercer, and Venango Counties in Pennsylvania. Learn more at

Family Services of NW PA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are unable to use our online application process due to an impairment or disability, please contact

*$500 at 90 days, $500 at 180 days and $1,000 at 1 year

Job Type: Full-time

Pay: From $12.79 per hour

Expected hours: 37.5 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

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