Patient Access Specialist

5 days ago

Albany, New York, United States Albany Medical Center Full time

Department/Unit:

Admitting Operations

Work Shift:

Evening (United States of America)

Salary Range:

$40, $52,643.64The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. The position requires ability to understand and apply contractual benefits to the service being rendered, with ability to have a financial discussion with patient regarding payment responsibility. Must be comfortable in the collection of financial responsibility from the patient based on eligibility response or estimate for services.

Minimum Qualifications

  • HS Diploma, Associates Preferred
  • CHAA (or acquired within 2 years of hire)
  • Strong computer skills
  • 3 – 5 years experience
  • Hospital or Physician office experience preferred
  • Strong insurance knowledge regarding payer contract interpretation including Authorization Requirements and Setting of Care
  • Proven customer service skill with ability to exceed expectations
  • Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of very tight timeframes to execute task
  • Ability to learn in classroom setting; utilizing resources
  • Ability to remain composed under pressure
  • Ability to review information and draw appropriate conclusion
  • Good judgement and ability to be resourceful to problem solve; escalate issues as needed
  • Team minded worth ethic
  • Demonstrated ability interpret patient's insurance benefits and apply the applicable contractual obligations
  • Critical thinking ability regarding issues with financially securing payment
  • Ability to discuss sensitive concepts with patients regarding financial obligations

Excellent working knowledge of computer based applications with strong PC/keyboard skills. Demonstrated organizational skills with excellent interpersonal and communication ability. Must be able to push workstation on wheels (WOW) for extended period of time

Preferred Qualifications

  • 3 years front line registration and training experience.
  • Demonstrated expert knowledge of internal/external registration and billing systems.
  • Excellent decision making skills with analytical ability and strong attention to detail.
  • Ability to build confidence, raise skill level and promote a productive work environment

Thank you for your interest in Albany Medical Center

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

  • Specialist, Patient Access

    7 days ago

    Albany, New York, United States Trinity Health Full time $21 - $29

    Employment Type:Full timeShift:Day ShiftDescription:PurposeUses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization's strategic objectives. Serves as a peer influencer & may direct a...

  • Patient Access Specialist

    15 hours ago

    Albany, New York, United States Albany Med Health System Full time

    Department/UnitAdmitting OperationsWork ShiftEvening (United States of America)Salary Range$40, $52,643.64The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret...

  • Patient Access Coordinator

    22 hours ago

    Albany, New York, United States BHS Full time

    SummaryJob Description:Baptist Health Medical GroupPatient Access CoordinatorOrthopedics MRI SchedulingNear Baptist Floyd HospitalFull time/First shiftPrinciple Duties and Responsibilities:Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.Directs patients, answers the phone, and handles...

  • Patient Access Coordinator

    1 week ago

    Albany, New York, United States BHS Full time $40,000 - $70,000 per year

    SummaryJob Description:BHMG Physical Therapy State St. New AlbanyFull Time PACThe Patient Access Coordinator makes patient appointments and reminder calls.  Greets and registers all patients.  Verifies demographic and insurance coverage information and enters into appropriate system/patient record.  Collects co-pays and other payments and prepares daily...

  • Patient Access Senior Associate

    2 weeks ago

    Albany, New York, United States Albany Medical Center Full time $41,000 - $57,590 per year

    Department/Unit:Admitting OperationsWork Shift:Night (United States of America)Salary Range:$41, $57,590.79The Patient Access Senior Associate is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility,...

  • Patient Access Coordinator PRN

    7 days ago

    Albany, New York, United States BHS Full time $30,000 - $50,000 per year

    SummaryJob Description:BHMG Urgent Care Charlestown Rd, New AlbanyPRN PACThe Patient Access Coordinator makes patient appointments and reminder calls.  Greets and registers all patients.  Verifies demographic and insurance coverage information and enters into appropriate system/patient record.  Collects co-pays and other payments and prepares daily...

  • Patient Care Specialist

    3 days ago

    Albany, New York, United States OrthoNY Full time

    We are looking for a detail-oriented and highly organized Surgical Scheduler to support our Orthopedic Surgeon - Total Joint Arthroplasty (Hips and Knees). In this role, you'll coordinate surgeries, book pre- and post-op appointments, and serve as the key point of contact between patients and providers.This position is perfect for someone who thrives in a...

  • Supervisor Patient Access – Samaritan Hospital

    5 days ago

    Albany, New York, United States Trinity Health Full time

    Employment TypeFull timeShiftRotating ShiftDescriptionSupervisor, Pre-ServicePurpose Frontline, department-based role that supervises daily functions of assigned area(s). Provides clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care. Demonstrates behaviors in alignment with culture & creates /...

  • Patient Registration Specialist

    7 days ago

    Albany, New York, United States WorkFit Medical Full time $40,000 - $60,000 per year

    Seeking energetic, upbeat, collaborative person to join our patient services team at Workfit Medical - a leading provider of occupational medical services in the area. Must have the ability to multi task, be focused on detail, and work in a high volume, varied role. The patient services representative handles front desk administrative tasks to complete...

  • Neurology Account Specialist

    2 weeks ago

    Albany, New York, United States Eisai US Full time $127,400 - $167,300 per year

    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of...