Call Center Coordinator
2 weeks ago
Position Summary:
We are seeking a highly organized, patient-focused Part-Time Call Center Coordinator to join our busy orthopaedic practice. This position plays a key role in ensuring a smooth and efficient communication experience for patients, providers, and staff. The ideal candidate will have excellent phone etiquette, strong multitasking abilities, and a customer service mindset.
Key Responsibilities:
Answer high-volume incoming calls in a courteous and professional manner
Schedule, reschedule, or cancel patient appointments according to provider protocols
Provide accurate information regarding office locations, services, insurance policies, and appointment preparation
Document all patient interactions in the electronic medical record (EMR) system
Route messages appropriately to clinical and administrative staff
Monitor and respond to voicemails and online appointment requests
Assist with call queue management to maintain optimal call flow
Communicate patient concerns and urgent issues promptly to the appropriate department
Support coordination of referrals and pre-authorizations when needed
Participate in staff meetings and training sessions
Qualifications:
High school diploma or equivalent required
Minimum of 1–2 years experience in a medical call center or healthcare office preferred
Knowledge of orthopaedic terminology and services is a plus
Proficiency in EMR systems (e.g., NextGen, Athena, Epic) preferred
Strong verbal communication and interpersonal skills
Ability to work independently in a fast-paced environment
Excellent organizational skills and attention to detail
Bilingual (English/Spanish) is a plus
-
Patient Care Coordinator
2 weeks ago
Gainesville, Georgia, United States Longstreet Clinic Full time $40,000 - $60,000 per yearLongstreet Clinic is seeking a Patient Care Coordinator for our Center for Weight Management department located in Gainesville, GA. This is a full-time position.Patient Care Coordinators serve as a liaison between our patients, clinical staff and referring offices. Responsibilities:Greet and check in patientsObtain and scan insurance information,...
-
Treatment Coordinator
3 days ago
Gainesville, Georgia, United States Hall County Full timeJOB SUMMARY:This position is responsible for the direction and coordination of all treatment programming for the agency. This position is responsible for the organization and maintenance of the comprehensive treatment schedule for the agency which includes tracking all treatment groups facilitated by agency, maintaining accurate enrollment records for all...
-
Front Office Coordinator
5 days ago
Gainesville, Georgia, United States SENTA Partners Full timeNortheast Georgia ENT, an affiliate of SENTA Partners, since 1971 has been a trusted specialty healthcare provider in the Northeast Georgia community.SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear...
-
Service Coordinator
2 weeks ago
Gainesville, Georgia, United States Solid Security | Technology Full time $18,000 - $26,400 per yearLooking for a SOLID career with a company that values their employees?SOLID Security | Technology is a national Managed Security Services Provider specializing in Life-Safety and Asset Protection. Our areas of expertise include Fire Detection, Intrusion Protection, Video Surveillance, Access Control and Network Infrastructure.We are very proud of our...
-
Lead Patient Care Coordinator
5 days ago
Gainesville, Georgia, United States Upperline Health Full timeAbout UsUpperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications...
-
Service Center Manager
6 days ago
Gainesville, Georgia, United States Arrow Exterminators Full timePosted 01-Dec-2025 (EST)1007 - Gainesville GA542 South Enota Drive Northeast, Gainesville, GA, United States65,000 per yearFull TimeBranch ManagerArrow Exterminators is looking to hire a full-time Branch Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and...
-
Dental Clinic Coordinator
18 hours ago
Gainesville, Georgia, United States Catholic Charities of the Archdiocese of Washington Full timeORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound...
-
Early Intervention BCBA
2 days ago
Gainesville, Georgia, United States Elevation Autism Center Full timeLocation: Gainesville, GA (Center-Based)Caseload: 6-8 clients (ages 1-6)Billable Hours: 25 hours per weekAlso hiring for offices in Duluth, Lawrenceville and BufordWho We AreAt Elevation Autism Center, we are more than a locally owned ABA and Speech therapy provider, we are a values driven community, committed to empowering children and families through...
-
Talent Acquisition Coordinator
5 days ago
Gainesville, Georgia, United States FOX Factory Full timeWhat We DoFOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles,...
-
Tourism Communications Manager
2 weeks ago
Gainesville, Georgia, United States City of Gainesville, GA Full time $60,000 - $90,000 per yearSummaryThis position performs advanced, independent, and creative work in developing, coordinating, and managing social media, website, newsletters, and community engagement efforts for Tourism. The role involves substantial independent judgment and discretion in the creation and dissemination of content, program development, and public outreach. The...