Dental Clinic Coordinator

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

JOB SUMMARY: Oversees the dental office administrative support services and performs a variety of patient care, office, and laboratory duties. The position provides chair-side assistance to dentists, volunteers and/or hygienists as well as coordinates facilities activities and oversee site facility maintenance.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Oversees the administrative support services of the dental clinic.

1. Monitor patient flow and treatments as well as reviewing patient records.
2. Complete patient's demographic information and assist patients to sign consent form before dental treatment
3. Provide infection control procedures in treatment rooms and in the care of instruments.
4. Provide chairside dental assistance to providers and volunteers.
5. Prepare reports on dental supplies
6. Maintain and update the supply and equipment inventory and maintain records of all dental equipment as needed; place orders and verify receipt of orders.
7. Submit requests for supplies and repairs
8. Assist in coordinating monthly, quarterly and annual reports for existing grants.

• Provide support services to dental team

1. Sterilize/disinfect dental operatories and instruments after each usage; set up the operatory for next patient
2. Prepare operatory for designated dental procedures; seat patient, take vitals (blood pressure, height and weight) and review medical history.
3. Prepare dental cases for laboratory pick-up and keep a log of cases pending.
4. Serve as translator and interpreter for dentists who do not speak Spanish
5. Document each procedure in the designated log
6. Keep the inventory log of instruments.
7. Receive incoming phone calls in the laboratory and properly direct calls.

• Provide support services to patients.

1. Schedule clients for appointments with appropriate provider, assuring provider continuity and patient satisfaction.
2. Provide patient education during patient care and post patient care.
3. Schedule daily, weekly, monthly and yearly preventative maintenance on all dental equipment; according to schedules. Maintain dental supplies and place orders in an efficient manner.

• Perform Finance-related functions.

1. Count, compute, and reconcile daily cash receipts (including cash, checks, and credit card transactions) of client fees.
2. Resolve any cash collection issues that arise. Complete the Agency form Check/Cash Receipts Log (CR-A) detailing cash collected and cash deposited to the bank, scanned checks, and credit card transactions.
3. Prepare and scan checks for remote deposits through banking system, if applicable.
4. Schedule the deposit of cash collected to the local branch of the Agency's partner bank.
5. Provide documentation of all receipts to Finance department within 2 business days of receipt or deposit.
6. Compile a weekly/monthly summary report(s) of cash receipts.
7. Approve and send payment to all vendors through the Agency and online. Reconcile the Agency credit card for clinic use on a monthly basis.
8. Resolve inconsistencies of revenue reported to Finance and insurance reimbursements.
9. Submit expenses for grants, as assigned.

• Perform other job-related duties as assigned.

Requirements

EDUCATION and EXPERIENCE:

• High school diploma or equivalency.
• Two (2) years' experience working in a health care environment; preferably in a dental setting.
• Experience working with the Latino community.

SKILLS and COMPETENCIES:

• Bilingual (English-Spanish).
• Skill in the use of computers, preferably in a PC, Windows-based operating environment.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program

Work Schedule: Monday - Thursday, 7:30 AM - 5:00 PM; Friday, 8:00 AM - 12:00 PM