ServiceNow Dev Lead

24 hours ago


Remote, Oregon, United States Nobl Q Full time $120,000 - $150,000 per year
Job Information

Date Opened

10/06/2025

Industry

IT Services

Job Type

Full time

Remote Job

Job Description

This is a remote position.

Job Summary:

We are seeking an experienced Development Lead with strong expertise in ServiceNow IT Service Management (ITSM) and a solid understanding of HR Service Delivery (HRSD). The ideal candidate will lead a team of developers, drive solution design, and ensure the delivery of scalable, high-quality ServiceNow implementations. Experience in Journey Mapping within HRSD is an added advantage.

Key Responsibilities:
  • Lead the design, development, and implementation of ServiceNow solutions with a focus on ITSM modules.
  • Collaborate with business analysts and process owners to gather requirements and define technical solutions.
  • Oversee the configuration, customization, and integration of ServiceNow applications.
  • Guide and mentor the development team on best practices and coding standards.
  • Ensure all solutions align with ServiceNow platform governance and performance guidelines.
  • Support HRSD initiatives and enhance employee service experiences through journey mapping (preferred).
  • Manage code reviews, testing, and deployment activities.
  • Troubleshoot and resolve technical issues to maintain system stability.
Requirement
  • 6+ years of experience in ServiceNow development and implementation.
  • Hands-on expertise in ITSM modules (Incident, Problem, Change, Request, CMDB).
  • Experience in leading a development team and delivering complex ServiceNow projects.
  • Strong knowledge of JavaScript, Glide API, and ServiceNow scripting.
  • Experience with IntegrationHub, Flow Designer, and Service Portal.
  • Familiarity with Agile / Scrum methodologies.
  • Excellent communication, leadership, and problem-solving skills.


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