Chief Information Officer

Job no: 495217

Closes:

Work Type: Staff Full-Time

Locations: Baton Rouge, LA

Categories: Information Technology

The Chief Information Officer (CIO) serves as the senior technology leader for the college system, responsible for providing strategic vision, leadership, and oversight of all information technology operations and initiatives. The CIO ensures that technology services, systems, and infrastructure effectively support the system's mission and its colleges. This role oversees enterprise systems, cybersecurity, network and data center operations, application development, IT procurement and contracts, and collaborative governance of IT priorities across the state.

College: LCTCS

Department: Operations

Sub department: Information Technology

Type of Appointment: Full time - Regular

Salary: Will be commensurate with both education and experience.

Duties and Responsibilities:

Strategic Leadership & Governance

• Provide vision, direction, and leadership for system-wide IT strategy, aligning with institutional goals.
• Lead the state-wide IT steering committee, ensuring collaboration, transparency, and shared decision-making among colleges.
• Serve as a trusted advisor and partner to college leadership, providing guidance on technology initiatives, digital transformation, and IT investments.

Digital Technology & Innovation

• Lead efforts to modernize and transform the system through technology, enhancing operational efficiency and customer experience.
• Monitor emerging technologies, identify opportunities to leverage them for competitive advantage, and foster a culture of innovation writing the system.

Enterprise Systems & Application Development

• Oversee management and operation of the system-wide Enterprise Resource Planning (ERP) platform (currently Ellucian Banner), ensuring stability, scalability, and usability.
• Direct a .NET development team in designing, building, and supporting custom applications and integrations to meet college needs.
• Ensure data integrity, compliance, and optimization across enterprise systems.

Infrastructure, Security, and Operations

• Provide executive oversight for network operations, cybersecurity, and systems operations to safeguard institutional data and infrastructure.
• Manage data center operations, ensuring business continuity, disaster recovery readiness, and operational excellence.
• Lead continuous improvement in IT operations, emphasizing reliability, resilience, and efficiency.

Cybersecurity & Risk Management

• Develop and enforce security policies, standards, and practices to mitigate risk across the system.
• Oversee security monitoring, incident response, and compliance with federal, state, and accreditation requirements.
• Champion a culture of security awareness across the organization.

Procurement & Contract Management

• Direct IT procurement activities, ensuring cost-effective acquisition of technology solutions, hardware, and services.
• Manage vendor relationships, negotiate terms, and oversee technology contract renewals.
• Ensure compliance with state procurement regulations and institutional policies.

Collaboration & Support

• Partner with IT teams at individual colleges to provide guidance, technical expertise, and responsive support.
• Facilitate communication and collaboration across institutions to share best practices and optimize resources.
• Engage with external partners, state agencies, and vendors to advocate system needs and secure resources.

Required Education:

• Bachelor's degree - Information Technology, Computer Science, Business Administration, or related field required.

Required Experience:

• Minimum of 10 years of progressive IT leadership experience, with at least 5 years in a senior leadership role.
• Demonstrated experience overseeing ERP systems (Ellucian Banner strongly preferred).
• Proven track record in managing large-scale IT operations, cybersecurity programs, enterprise networks, and IT procurement.
• Experience leading application development teams, preferably in higher education or complex multi-entity organizations.

Required Knowledge, Skills and Abilities:

• Strategic thinker with the ability to align technological initiatives with institutional priorities.
• Strong leadership and collaboration skills, with the ability to build consensus across diverse stakeholders.
• In-depth understanding of IT governance, procurement processes, contracts, projects, and risk management.
• Excellent communication, interpersonal, and problem-solving skills.

Preferred Education:

• Master's degree in Information Technology, Computer Science, Business Administration, or related field preferred;

Preferred Experience:

Ellucian Banner experience.

Benefits: As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Application Deadline: Applications will be accepted and position will remain open until filled.

Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript prior to final offer.

In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit