Clinic Office Assistant

1 week ago

Lubbock, Texas, United States Lubbock Urology Clinic Full time $33,280 per year

Overview

Lubbock Urology Clinic is seeking a highly organized and personable Medical Business Office Assistant to join our healthcare team. This role is vital in ensuring smooth daily operations within the clinic, providing excellent customer service, and supporting administrative functions. The ideal candidate will be proficient with various computer applications, and experience in clerical and healthcare settings. Bilingual abilities are a plus to effectively communicate with diverse patient populations. Someone who is self-motivated with a desire to help others, work well in a team environment and be able to multi-task, working in a fast-paced environment.

Responsibilities

  • Process incoming faxes through our electronic faxing program (Updox)
  • Prepare outgoing medical records
  • Route incoming faxed medical records
  • Manage multi-line phone systems, schedule & confirm appointments, and handle patient inquiries
  • Update electronic health records, maintain documents, verify medical insurance
  • Request insurance referrals & prior authorizations as needed
  • Attention to detail and problem solving skills
  • Understanding of law and ethics pertaining to medical practices
  • Ensure proper phone etiquette and provide exceptional customer support to patients

Requirements

  • Proven experience in office management, clerical work, or administrative support within a healthcare or medical setting preferred
  • Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), and data entry skills
  • Bilingual abilities are highly desirable to serve diverse patient needs effectively
  • Exceptional phone etiquette and customer service skills to create a welcoming environment for patients
  • Previous office experience in a healthcare setting is preferred but not required; training will be provided as needed

Pay: $ $16.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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