Lead Facilities Services Representative

Closing Date: 12/10/2025

Schedule: 2:00 pm - 10:30 pm, Monday - Friday

SUMMARY

Under supervision of the Facilities Manager, this position will supervise the full-time, part-time and temporary facilities services personnel in proper floor care, cleaning, furniture setup/moving and safety procedures. Monitor and perform custodial maintenance duties including dusting, mopping, finishing and buffing floors, vacuuming and shampooing carpets, cleaning and restocking restrooms, and other similar duties. Monitor and perform specialized custodial care and general building maintenance to maximize a healthy, safe, pleasant, and functional environment. May also perform other tasks such as helping move furniture, assisting with setup and take-down of events, hanging office items on walls, and other facilities services-related tasks. Regular rotations between work areas are a required component of this position and will be implemented at the supervisor's discretion.

SUPERVISION EXERCISED

Supervises and trains full-time, part-time, and temporary custodial personnel in all facilities services operations.

ESSENTIAL DUTIES

• Help the City maintain a good public image by providing a safe, clean, comfortable environment conducive to all those that visit our facilities.
• Ensure all City owned buildings are cleaned and ready for daily use.
• Train and monitor safety in working with hazardous chemicals, cleanup of body fluids, ladders, lifts and other equipment.
• Build team cohesion and unity while addressing potential discord between team members.
• Adhere to department cleaning, lock-up/unlocking, and furniture set-up to provide proper facilities cleanliness.
• Maintain inventory and supplies.
• Prepare various cleaning reports.
• Assume duties of staff members in their absence.
• Maintain building security by ensuring doors and windows are locked and secured.
• Maintain all types of floor surfaces, fabric surfaces, and upholstery.
• Perform specialized custodial duties, i.e. cleans, refinishes and maintains a variety of floor coverings and surfaces, cleans restroom floors, monitors pest control, and other specialized tasks as assigned. Assist in maintaining adequate stock of cleaning supplies, inventory and spaces. Organizes closets and storage areas to stock parts and supplies.
• Maintain custodial equipment: perform preventative and repair maintenance on equipment such as buffers, vacuums, scrubbers, burnishers, appliances, etc.
• Perform other related duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS

Education: High school diploma or GED.

Experience: Four years of experience in general custodial, building, and grounds maintenance, of which two years must be in a lead or supervisory role.

Certifications/Licenses:

• Valid Utah Driver's License

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Training in proper use of hazardous chemicals and products.
• Cleanup and proper protection from body fluids.
• Pest control.
• All floor types such as cement, wood, vinyl, and ceramic tile as well as carpet fibers, weaves, and backings.
• Waxes/polishes, acids, common cleaning chemicals, buffers, extractors, vacuums and scrubbers.
• General maintenance operations, related laws, codes, rules, and regulations governing functions of the position, including applicable OSHA regulations

Skill with:

• Good interpersonal communication skills.
• Good interpersonal, problem-solving and decision-making skills.
• Computers such as Microsoft Office Suite and CMMS software (desktop and apps).

Ability to:

• Supervise and provide on-the-job training.
• Communicate effectively.
• Perform heavy lifting requiring arduous physical effort and to work in conditions that may involve some hazards and at times, considerable discomfort.
• Solve, prioritize, and delegate problems.
• Work with the public in a pleasant, courteous, and calm manner in all circumstances.
• Develop and maintain effective work relationships with the public, coworkers, and superiors.
• Exercise independent judgment while evaluating situations and in making determinations.
• Organize assigned work and develop effective work methods.
• Perform duties in a manner that demonstrates respect, integrity, courtesy, and kindness towards fellow workers, customers, and the public.
• Demonstrate a high level of commitment to the principles of positive customer service.

WORKING CONDITIONS AND PHYSICAL DEMANDS

Ability to sit, stand, walk, kneel, crouch, stoop, squat, crawl, twist, climb, and lift up to 50 lbs.; exposure to heat, noise, outdoors, vibration, confining work space, chemicals, dust, mechanical hazards, and electrical hazards; ability to travel to different sites and locations; availability for on call, stand-by, and emergency call.