Human Resources Generalist

Job Summary

The HR Generalist will work closely with the HR Director to support and execute The Learning Loft's human resources operations across multiple childcare sites. This role is ideal for a hands-on professional who thrives in a dynamic, people-focused environment and enjoys balancing administrative precision with employee engagement.

Reporting to the HR Director, the HR Generalist will manage day-to-day HR functions including onboarding, employee file management, benefits administration, and compliance tracking. The Generalist will also assist with implementing HR policies, support staff training efforts, and help foster a safe, inclusive, and supportive workplace culture across all locations.

This is a collaborative role that bridges corporate HR strategy with on-the-ground support, ensuring consistent practices and regulatory compliance in alignment with The Learning Loft's mission and values.

Recruitment & Talent Sourcing

• Develop creative and targeted sourcing strategies for various childcare roles.
• Manage job postings on Indeed, social media, and other relevant platforms.
• Screen resumes, conduct first round interviews, and schedule candidate interviews with hiring teams.
• Maintain an active pipeline of qualified candidates to reduce staffing gaps across all locations.
• Conduct and document exit interviews to inform retention strategies.

New Hire Onboarding

• Guide new employees through a smooth and welcoming onboarding experience.
• Ensure completion of all new hire documentation, background checks, clearances, and payroll enrollment.
• Support new staff with benefit enrollment and orientation.

Employee Relations & Site Support

• Conduct regular check-ins with Site Directors to assess staffing needs, performance concerns, or employee relations issues.
• Be a visible and supportive HR presence across all locations—building trust with directors and staff alike.
• Provide guidance on performance issues, conflict resolution, and day-to-day HR support.

Benefits Administration

• Coordinate employee benefit programs including health insurance and 401(k), if applicable.
• Serve as the point of contact for benefit questions, changes, and open enrollment.
• Liaise with benefits providers and assist with employee communications and issue resolution.

Compliance & Records Management

• Maintain accurate, up-to-date employment files (both paper and electronic).
• Keep staff directories, contact lists, and internal tracking spreadsheets up to date.
• Conduct regular audits to ensure compliance with licensing, legal, and internal standards.
• Conduct regular audits to ensure compliance with internal policies, Keystone STARS requirements, and applicable local, state, and federal employment regulations.
• Respond to inquiries from external agencies (FMLA, Workers' Comp, Unemployment, etc.) in coordination with the HR Director.

Policy Development & Implementation

• Assist in drafting, updating, and rolling out company policies and procedures in collaboration with leadership.
• Ensure all sites are aligned with HR standards and expectations.
• Educate staff and directors on key policy changes and updates.

HR Reporting & Administration

• Track HR metrics such as turnover, hiring timelines, and absenteeism.
• Support work arrangement changes with Site Directors and leadership, ensuring all staffing updates are clearly communicated across the organization as appropriate.
• Prepare and submit required documentation for audits or internal reviews.

Special Projects & Ongoing Improvements

• Take initiative on HR-related projects such as retention initiatives, staff appreciation programs, and wellness efforts.
• Identify opportunities for operational improvements in HR systems or processes.

Qualifications

• Bachelor's degree in Human Resources or related field (or equivalent experience).
• 2–4 years of HR experience, preferably in a multi-site or childcare/education setting.
• Strong understanding of HR laws and best practices, including FMLA, ADA, Workers' Compensation, and state/local labor laws.
• High level of professionalism and confidentiality.
• Strong organizational skills and attention to detail.
• Proficiency with HRIS and digital file management systems.
• Excellent communication and interpersonal skills.
• Ability to travel between sites within the Pittsburgh area as needed.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person