Senior Change Management Advisor

Puget Sound Energy is looking to grow our community with top talented individuals like you  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Transformation & Strategy Enablement team is looking for qualified candidates to fill an open Senior Change Management Advisor position

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Defines and implements comprehensive change management plans, activities and deliverables in support of business transformation initiatives and capital programs that result in organizational change. Acts as primary Change Lead, consistently applying PSE's standard change management methodology, tools, and processes to identify stakeholders, assess impacts, and execute tailored change plans to drive end-user adoption and achieve business outcomes. 

Develops measurement strategies tied to objectives, and leverages analytics to track adoption progress across medium to large-sized projects. Coaches front-line leaders on best practices to enable successful change. Facilitates organization-wide and department-level workshops or engagements, and creates targeted communications for different audiences while building cross-functional partnerships across the enterprise. Shares knowledge with team members on established organizational change management (OCM) practices and continuously improves tools and templates. 

Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct.  Ensures duties are performed in accordance with all regulatory compliance obligations. 

• Leads OCM planning and execution for medium to large size projects. Serves as primary change lead for designated business units and advises leadership on employee impacts and risks. 
• Partners with business leaders to develop change programs connecting initiatives to financial and operational outcomes. Draws upon multiple change methodologies to adapt change programs to business strategy, processes, and culture. 
• Directs the work of OCM contract workers and junior staff. Provides monthly labor/financial forecasts, and facilitates project intake and prioritization discussions to recommend resource approaches. 
• Creates stakeholder maps, impact assessments, and incorporates adult learning, behavioral change principles into change planning. 
• Leverages visual management and KPIs to assess adoption trends and resistance patterns.  Uses analytics and employee feedback to recommend course corrections and support needs. 
• Creates targeted messaging for different stakeholder segments, develops compelling presentations and visual aids, and prepares communication plans that encourage regular feedback loops. 
• Provides change enablement coaching to supervisors and managers, builds partnerships with subject matter experts, and demonstrates action orientation while adapting to changing priorities. 
• Performs other duties as assigned. 

• Five (5) years of experience executing change management deliverables across multiple initiatives and collaborating effectively with cross-functional teams to achieve business outcomes. 
• Strong business acumen with ability to connect change initiatives to financial, operational, and regulatory outcomes and build partnerships with subject matter experts across the enterprise. 
• Experience designing measurement strategies, creating dashboards, and analyzing stakeholder feedback data to identify trends and patterns for change adoption progress. 
• Excellent communication skills at all levels with the ability to present information in a professional manner and facilitate organization-wide sessions while adapting communication styles for different audiences and contexts. 
• Coaching and influencing skills with ability to provide change enablement support to leadership teams in group and one-on-one adoption conversations. 
• Ability to establish credibility through relationship building and support cultural and behavioral outcomes while understanding the "why" behind change initiatives. 
• Ability to take initiative and work both independently and as a part of a team to drive results while building cross-functional partnerships and taking responsibility for team outcomes. 
• Ability to work effectively to tight deadlines in a fast-paced environment on multiple projects while developing integrated change plans across workstreams and maintaining focus on key objectives. 

• Graduate degree/coursework in organizational development, change management, business administration, or industrial/organizational psychology. 
• Previous experience implementing SAP S/4HANA software platforms in large organizations. 
• Previous experience developing organization-wide adoption roadmap for AI tools and technology. 
• Advanced certification in change management methodologies with experience applying multiple approaches in support of business transformation. 
• Experience with analytics and dashboard creation, including survey design, data interpretation, and adoption metrics reporting. 
• Advanced facilitation skills with experience leading organization-wide problem-solving workshops. 
• Prior management consulting experience for a medium to large organizational client. 

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.

The pay range for this position is $91, $151,600.00, and this position is eligible for annual goals based incentive bonuses. 

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).  For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us ). 

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. 

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or