Program Operations Coordinator

4 days ago

Niagara Falls, New York, United States Nextgen Contracting LLC Full time

Program Operations Coordinator

Location:
Buffalo, NY (Hybrid)

Employment Type:
Full-Time

Salary Range:
$45,000 – $60,000 annually (commensurate with experience)

Company Overview:

NextGen Contracting LLC is a fast-growing sales and marketing firm specializing in telecommunications and home connectivity solutions across Western New York and multiple expanding markets. We support national brands by delivering high-quality field sales, customer engagement, and program operations services. Our team values collaboration, innovation, and operational excellence, and we strive to create meaningful impact through the work we do each day.

About the Role:

We are seeking a highly organized and detail-driven Program Operations Coordinator to support onboarding, scheduling, logistics, and commission processing across our national sales and marketing programs. This role is essential in ensuring our sales agents, partners, and internal teams receive the operational support needed for successful program execution.

Responsibilities:


• Manage onboarding steps for new sales agents, including credentialing and system access


• Maintain onboarding trackers, rosters, and status updates


• Provide weekly and daily program updates and assist with scheduling needs


• Support documentation, compliance records, and partner communications


• Coordinate shipping, tracking, and inventory of tablets, materials, and program assets


• Assist with returns, replacements, and equipment lifecycle management


• Support weekly payroll and commission file preparation


• Validate sales activity and identify discrepancies prior to payroll deadlines


• Assist with market launches, special projects, and process improvements


• Maintain spreadsheets, reports, and internal dashboards

Qualifications:


• 2–4 years of experience in administrative operations, HR coordination, sales operations, or program support


• Strong organizational and multitasking skills with excellent attention to detail


• Clear written and verbal communication skills


• Ability to work independently and manage competing priorities


• Proficiency in Excel/Google Sheets


• Experience in fast-paced, high-volume environments is a plus

Key Traits:


• Reliable and responsive


• Process-driven with strong follow-through


• Comfortable managing multiple workflows


• Problem-solver with a supportive mindset


• Able to maintain confidentiality with sensitive information

Why Join NextGen:


• Opportunity to support national sales and marketing programs


• Fast-growing company with room for advancement


• Collaborative, energetic leadership team


• A role where organization and precision directly drive success

  • Program Supervisor

    2 weeks ago

    Niagara Falls, New York, United States Dayforce Full time $23 - $26

    JOB TITLE: Program SupervisorCLASSIFICATION: Full Time, Non-ExemptPROGRAM/DEPARTMENT:  Day HabilitationIMMEDIATE SUPERVISOR:  Director of Day Habilitation POSITION SUMMARY:  In conjunction with the Vice President of Day Habilitation/Director of Day Habilitation, the Program Supervisor is responsible for day-to-day program oversight for their assigned...

  • Concierge Care Coordinator

    2 days ago

    Niagara Falls, New York, United States Venture Forthe Inc Full time

    Venture Forthe is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at...

  • Plant Health and Safety Coordinator

    1 week ago

    Niagara Falls, New York, United States Goodyear Full time $69,000 - $154,271 per year

    Drive safety excellence across the plant by leading compliance, training, and continuous improvement initiatives. You'll design and implement safety programs, partner with operations and maintenance to execute life-critical processes (LOTO, hazard ID, ergonomics, etc.), and lead safety reviews and incident investigations.As the site's EHS expert, you'll...

  • Facility Service Coordinator

    2 weeks ago

    Niagara Falls, New York, United States Reworld Waste Full time $67,100 - $85,000

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Service Coordinator

    2 weeks ago

    Niagara Falls, New York, United States Venture Forthe Inc Full time $60,000 - $90,000 per year

    Venture Forthe, Inc. is a premium person-centered agency, helping individuals with disabilities live independently. We believe in hiring great people to do meaningful work — and it starts with you.Venture Forthe is one of the largest and fastest-growing Licensed Home Care Agencies. We are looking to add a Service Coordinator to our team to provide services...

  • Care Coordinator

    2 weeks ago

    Niagara Falls, New York, United States Health System Services Full time $48,000 - $96,000 per year

    Are you E.P.I.C?At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment—and we want YOU to join our dynamic team We're hiring Care Coordinators for the following departments:Facilities – If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you.Retail – If you...

  • Facility Accounts Coordinator

    10 hours ago

    Niagara Falls, New York, United States Health System Services Ltd Full time

    Are you E.P.I.C?Do you display Empathy, Passion, Integrity, and Commitment?If YES, join us at HSS, where we seek team members who put people first and embody these core values every day.As a Facility Accounts Coordinator, you'll play a vital role in supporting nurses and staff at our partnered skilled nursing facilities. You'll be the compassionate voice on...

  • Configuration Management Coordinator II

    1 week ago

    Niagara Falls, New York, United States Moog, Inc Full time $27,000 - $41,200 per year

    Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.Job Title:Configuration...

  • Library and Archives Coordinator

    6 days ago

    Niagara Falls, New York, United States The Buffalo History Museum Full time

    Library and Archives CoordinatorBuffalo History Museum | $45,000–$50,000 annual salaryAt the Buffalo History Museum, every artifact, photograph, and document share a story-about the people, events, and ideas that shaped our region. We're seeking a Library and Archives Coordinator to join our collections team, caring for rare and unique materials,...

  • Operator 2

    1 week ago

    Niagara Falls, New York, United States Vishay Full time $13,860 - $15,120 per year

    Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products...