Account Manager, Mid-Market

4 days ago

Austin, Texas, United States Navan Full time

As an Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they're onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You'll also own renewing your accounts and cross-selling adjacent products from across our portfolio. This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue for Navan.

Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we're passionate about what we do, and where we believe we can do just about anything. Buckle up, it's going to be a lot of fun.

What You'll Do

  • Manage all post-sales activity for Mid-Market customers through strong relationship-building, product knowledge, planning, and execution.
  • Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
  • Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan.
  • Meet or exceed revenue goals.
  • Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases.
  • Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
  • Collaborate cross functionally with team members to uncover and deliver against client needs.
  • Deeply understand Navan's product offerings and competitive positioning.
  • Travel to customer sites as appropriate.
  • Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
  • Own client renewals, and upsells/cross-sells of adjacent products.

What We're Looking For

  • 3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
  • Demonstrable track record of high performance and success.
  • Strong communication and presentation skills
  • Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
  • Data driven mindset with attention to detail
  • High energy, go-getter with fresh ideas who takes the initiative to get things done
  • Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers.
  • Bachelor's degree preferred or similar work experience

  • Manager, Mid-Market Account Management

    3 days ago

    Austin, Texas, United States Navan Full time

    As a Manager, Account Management - Mid-Market, you will recruit, lead, develop, coach, scale, and motivate a team of high-performing, Mid-Market Account Managers.The mission of Account Managers at Navan is to drive revenue by ensuring clients are happy, referenceable, and maximizing the value they take from the Navan platform.  They do this by building...

  • Mid-Market Account Executive

    1 week ago

    Austin, Texas, United States Navan Full time $120,000 - $240,000 per year

    Navan sales organization is seeking a motivated and experienced Mid-Market Account Executive to join our growing team. This is an exciting opportunity to join the first and only all-in-one, people-first travel, corporate card, and expense management super app, that is used by thousands of companies across the globe. Our sales team takes pride in our...

  • Mid-Market Account Executive

    2 weeks ago

    Austin, Texas, United States Navan Full time

    Navan sales organization is seeking a motivated and experienced Mid-Market Account Executive to join our growing team. This is an exciting opportunity to join the first and only all-in-one, people-first travel, corporate card, and expense management super app, that is used by thousands of companies across the globe. Our sales team takes pride in our...

  • Account Executive, Mid Market

    1 week ago

    Austin, Texas, United States Rippling Full time $215,000 - $2,150,000 per year

    About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example....

  • Mid Market Account Executive

    2 days ago

    Austin, Texas, United States Certinia Full time

    Account Executive, Mid-MarketLocation - Austin, TXWho We AreCertinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA),...

  • Mid-Market Customer Success Manager

    2 weeks ago

    Austin, Texas, United States Qualia Full time $80,000 - $120,000 per year

    At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared...

  • Regional VP, Mid-Market

    6 days ago

    Austin, Texas, United States Certinia Full time

    RVP, North America Mid-MarketRemote USWho We AreCertinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer...

  • Mid Market Account Executive

    2 weeks ago

    Austin, Texas, United States Atlassian Full time $103,500 - $150,400 per year

    OverviewWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part...

  • ABX & Field Marketing Manager

    2 weeks ago

    Austin, Texas, United States Certinia Full time $80,000 - $120,000 per year

    Who We AreCertinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered...

  • Mid Market Account Executive, LATAM

    2 weeks ago

    Austin, Texas, United States Miro Full time

    About the TeamCome join as a founding member of the LATAM Sales team at Miro Our Mission is to accelerate Latin America's innovation by partnering with organizations as their trusted advisor, empowering them with Miro. Our vision? To be Miro's exemplary team. We are a collaborative, inclusive, and supportive group that enjoys working with our globally...