Front Office Coordinator

6 days ago

Delray Beach, Florida, United States Neurosurgical Consultants Full time $48,000 - $96,000 per year

Job Summary

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team. In this role, you will be the first point of contact for our patients, ensuring a welcoming atmosphere while managing various tasks. The ideal candidate will possess strong communication skills, proficiency in office benefits/coordination, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

  • Greet and assist patients with a friendly demeanor.
  • Manage multi-line phone systems, directing calls appropriately and providing excellent customer service.
  • Perform data entry, filing, scanning into an EHR and clerical tasks to maintain organized office records.
  • Utilize online Availity for checking benefits
  • Schedule appointments
  • Handle correspondence, paperwork and follow up on referrals and patient correspondence prior to their appointment.
  • Check and maintain fax folder and route to appropriate person
  • Assist with customer support inquiries and resolve issues promptly.
  • Utilize Microsoft Office
  • Maintain confidentiality of sensitive information while ensuring compliance with company policies.

Qualifications

  • Proven experience in front desk medical role, preferably in a Neurosurgery, Orthopedic or Pain Management
  • Bilingual candidates are preferred to enhance communication with diverse clientele.
  • Strong computer skills with proficiency in Microsoft Office Suite
  • Excellent organizational skills with the ability to prioritize tasks effectively.
  • Familiarity with multi-line phone systems and phone etiquette is essential.
  • Experience in clerical duties, customer service, and handling front office tasks
  • Strong typing skills with attention to detail for accurate data entry and filing.
  • Time management skills to handle multiple responsibilities efficiently.
  • Previous experience as a front office receptionist or care coordinator is a plus. Join our team as a Front Office Coordinator where your contributions will be valued, and your professional growth encouraged

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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