Member Service Representative

2 weeks ago

Omaha, Nebraska, United States Omaha Public Power District Employees Federal Credit Union Full time $42,000 - $72,000 per year

Job Summary

To work at Omaha Public Power District Employees Federal Credit Union (OPPD EFCU), you must have a passion for helping people. We're growing and looking for amazing people who want a career with a purpose. If that is you, keep reading…

Do you enjoy seeing your efforts positively impact people's lives?

Are you passionate about growing personally and professionally?

Do you strive to be the best you can be in a collaborative, team environment?

If you answered yes to these questions…APPLY TODAY

Responsibilities

  • Create excellent service experiences that promote the OPPD EFCU brand.
  • Understand and be familiar with Bank Secrecy Act (BSA) guidelines.
  • Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc.
  • Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc.
  • Actively cross-sell credit union services by providing information to current, new and potential members.
  • Assist members over the phone.
  • Monitor necessary departmental files and reports, updating member information as required.
  • Maintains member confidence and protects operations by keeping information confidential.
  • Balance cash box per teller balancing procedures.

Experience

  • Oral and written communication skills.
  • Member service focus.
  • Attention to detail and accuracy.
  • Positive attitude that supports a team environment.
  • Dependable and punctual.
  • High level of confidentiality.
  • Organizational skills.
  • Self-motivated; ability to work without close supervision.
  • Problem solving; analysis.

Join our team as a Member Services Representative, where your skills in customer service and financial management will make a significant impact on our members' experiences

Job Type: Full-time

Pay: From $19.50 per hour

Expected hours: 30 – 32 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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