Customer Service Representative

1 week ago


Omaha, Nebraska, United States EMS Full time $37,680 - $44,864 per year


Overview

Customer Service Representative – Medical Data Entry

At EMS, we "Contact Center" differently. We support our customers and clients every step of the way and provide an excellent customer service experience.



Responsibilities

The position:

We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help complete verification and data entry tasks. Must be able to maintain a strong relationship and communication between EMS and our client's account procedures and managing priorities.

Positions start at $18/hr.

Monday - Friday 8am-5pm schedules available.



Qualifications

You Will Need:

  • Above average customer service skills
  • Strong written and verbal communication skills when interacting with customers and co-workers
  • Friendly and energetic attitude
  • Computer knowledge and Internet skills
  • Ability to navigate between multiple computer screens/tabs
  • Quick learner who enjoys using trouble-shooting and problem solving skills
  • Ability to work both as an individual and as a team member

Nice to Have:

  • High school Diploma or equivalent
  • Must be familiar with phone Apps, Internet, Email, and Microsoft Office
  • Previous call center experience preferred

EMS Offers:

  • Paid on-the-job training
  • Medical, dental, vision, and life insurance benefits
  • Causal dress attire
  • Individual work spaces
  • Complimentary breakfast on Fridays
  • Free parking
  • North-West Omaha location



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