Automotive Service Manager

2 days ago

Wilmington, Delaware, United States Piazza Auto Group Full time $60,000 - $120,000 per year

Join us as we continue to grow

We are looking for an experienced Service Manager to lead a team of professionals in our Service Center

Luxury brand experience a plus

This is an excellent opportunity for the right candidate to demonstrate their knowledge and automotive experience. A valid State Driver's License, ability to pass a criminal background & MVR check are required for employment.

BENEFITS:

  • Competitive Pay Plan
  • 401(K) Plan with a generous Company Match after 6 months
  • Five-Day work week (Closed Sundays)
  • Medical (including HSA) Insurance Plans
  • Short/Long Term Disability & Life Insurance Plans
  • Paid Vacation & Holidays

DAY-TO-DAY RESPONSIBILITIES OF THE SERVICE MANAGER:

  • Generate and continually strive to increase labor sales
  • Maintain the highest level of Customer Satisfaction
  • Set individual and total shop sales objectives
  • Assign technicians and other service personnel to appropriate work based on skills and efficiency
  • Ensure that proper service sales techniques are being used
  • Maintain a high level of shop cleanliness, equipment repairs, and general shop appearance, while ensuring a safe working condition
  • Obtain and maintain control of the special tools necessary for the repair and service of the vehicles that the dealership sells
  • Schedule training as necessary to properly repair and service all the vehicles that the dealership sells
  • Assure proper repair order flow to satisfy dealership & business office requirements.

SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE ASSISTANT SERVICE MANAGER ROLE:

  • Strong leadership skills
  • Self-motivated
  • Team player
  • Dependability
  • Customer service skills
  • Service excellence attitude
  • Ability to thrive in a fast-paced environment
  • Excellent written and verbal communication skills

An Equal Opportunity Employer

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • management: 2 years (Preferred)
  • automotive service: 5 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

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