Sales Manager

Job description:

Hyundai-Mobis Parts Miami (MPMI), LLC, a subsidiary of Hyundai MOBIS, is a Tier 1 OEM genuine auto parts and accessories supplier to Hyundai, Kia and Genesis distributors throughout the South American, Central American, and Caribbean markets. We are currently seeking a Sales Manager to join our Miami, FL team.

Key Proficiencies Include:

Sales Plan Management, Forecasting, Analyzing, Planning, Achievement

Sales forecasting, financial report creation, report analysis

Expert level skills: Power Point, Excel, Power BI, MS Office Suite

Support all Sales/Marketing activities and campaigns, to achieve target goals for sales, accessories, and aftermarket parts.

Customer care management

Accounts payable management

Sales Team Management

Dealer Enhancement Program

Creating reports and presentations on various sales data

SUMMARY:

Being integral member of Sales/Marketing/Planning team for MPMI and involved in setting the course for the operation

Managing sales/orders receiving target and achievement on regular basis including :

• Forecasting sales and orders receiving by quantitative measures
• Planning strategies/tactics to support sales/orders receiving target achievement
• Analyzing actual performance and devising countermeasures by quantitative measures
• Breaking down by country/distributor for items described above
• Negotiating shipping terms such FOB/CIF and time in transit.
• Reporting sales plan/achievement for all assigned categories

Managing customer care related issues including :

• Responding to daily issues such as backorder and organizing customer response
• Communicating with distributors on a daily/weekly basis via a ticket system
• Coordinating operational issues related to customer response among internal/external parties
• Escalating important order issues from distributors to management in a timely manner

Managing market response including :

• Monitoring market situation like gray parts impact and collecting market information
• Collaborating with Marketing Department to implement marketing promotions and market protective actions in various areas involved
• Leading communication with stakeholders including HMC/KMC and distributors
• Leading MPMI efforts to monitor and improve distributor performance including working downstream at the distributor level to achieve annual sales target

Managing customer payment including :

• Monitoring payment status closely and reporting issues to related parties and management in prior
• Devising countermeasures immediately in case of occurring over-due account receivables

Managing regular/irregular sales activities of sales department members and motivating a team

• Supervising daily operation and directing tactics/strategies
• Coaching and training sales representatives of the team

Leading parts business development for sustainable growth including :

• Analyzing markets by quantitative measures and finding new sales channels/markets
• Deriving structural business problems and proposing new opportunities
• Benchmarking industry leaders and innovating our business structure

Major Responsibility %

Sales target achievement management 20%

Customer care management 15%

Market response and forecast management 15%

Payment management 10%

Team leading 20%

Parts business development 20%

FUNCTIONS AND RESPONSIBILITIES

Essential Functions

• Reporting all relevant reports of sales/orders receiving described above to management regularly
• International business travel to visit distributors, customers, trade-shows, and conventions.
• Forecasting sales and orders receiving by quantitative measures
• Planning strategies/tactics to support sales/orders receiving target achievement
• Analyzing actual performance and devising countermeasures by quantitative measures
• Reporting all relevant reports of customer related issues to management timely
• Responding to daily issues such as backorder and organizing customer response
• Coordinating operational issues related to customer response among internal/external parties
• Enhancing customer satisfaction such as FTA benefit etc.
• Reporting all relevant reports of market related response to management proactively
• Monitoring market situation like gray impact and collecting market information
• Collaborating with Marketing Department to implement marketing promotions
• Leading communication with stakeholders including HMC/KMC and distributors
• Supporting MPMI efforts to monitor and improve distributor performance including working downstream at the distributor level to achieve annual sales target
• Reporting all relevant reports of payment issues to management in prior to occasion
• Monitoring payment status and reporting issues to related parties and management in prior
• Devising countermeasures in case of occurring over-due account receivables
• Supervising daily operation and directing tactics/strategies
• Coaching and training sales representatives
• Analyzing markets by quantitative measures and finding new sales channels/markets
• Deriving structural business problems and proposing new opportunities by innovation
• Developing and implementing corrective actions for underperforming distributors
• Leading sales promotions and supporting sales rep to launch all promotions on time
• Creating promotions schemes to increase parts sales as well as support customers
• Preparing surveys and communication letters to distributors
• Providing timely and effective solutions aligned with customers' needs
• Special projects as required
• All other duties assigned by management
• Preparing presentation materials to communicate with customers and HMC/KMC

Nonessential Functions

• Other projects and responsibilities may be added at the company's discretion.

Qualifications:

Experience and Education

• Bachelor's degree in Business Administration, International Business, or Marketing.
• MBA is a plus
• 5+ years overall experience in sales management, preferably in the Auto Industry.
• Automotive experience in international aftersales business is strongly recommended
• Work experience in Latin/South American countries is strongly recommended
• 3+ years experience leading a team required

Skills

• Experienced effectively interfacing internally and externally with key customers including upper-level executives
• Demonstrates strong leadership skills, effective managing a field organization and good mentoring and coaching ability
• Communication and negotiation skills including presentation abilities
• Bilingual: Fluent in both English and Spanish required - read, write, speak
• Expert in Microsoft programs such as: Excel, Word, Power Point, Power BI and Outlook.
• The candidate must be able to interpret, resolve and disseminate information related to sales & marketing
• Must be able prepare intermediate to advanced reports by quantitative measures
• Driven to meet and exceed customer's expectations

PHYSICAL DEMANDS

• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to remain in a stationary position at least 50%.
• Travel is required 25-50%
• Must be able to lift 50 pounds chest high

Equal Opportunity Disclaimer: MOBIS Parts Miami, LLC is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, creed, national origin, sex, sexual identity, gender, gender expression, age, citizenship status, political affiliation, disability status of an otherwise qualified individual, membership or application for membership in an uniformed service, or membership in any other class protected by applicable law. Applicants who require reasonable accommodation to complete the application and/or interview process should notify Human Resources.

Job Type: Full-time

Pay: $80, $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• This position is an in-person, in-office position in Miami, FL Are you able to report to work in-person M-F 8AM to 530PM daily?

Experience:

• Sales Management: 5 years (Required)
• Marketing Management: 5 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person