Remote Customer Service Specialist – Hotel Bookings
3 days ago
Job Title
Remote Customer Service Specialist – Hotel Bookings
About Destination Knot
At
Destination Knot
, we are passionate about making travel seamless and memorable. We specialize in tailored travel experiences for leisure clients, with a focus on excellent customer support, personalized hotel recommendations, and trusted industry knowledge. From quick getaways to once-in-a-lifetime adventures, we're here to make booking easy and enjoyable.
Position Overview
We are looking for a dependable and service-driven
Remote Customer Service Specialist – Hotel Bookings
to support our clients with hotel research, reservations, and post-booking assistance. This role is ideal for someone who enjoys working remotely, is comfortable using online tools, and is passionate about delivering outstanding client experiences.
Key Responsibilities
Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals
Provide professional and timely support via email, phone, and messaging platforms
Offer personalized hotel recommendations using available tools and client preferences
Confirm booking details and ensure accuracy of client itineraries
Handle changes, cancellations, and special requests efficiently
Build positive client relationships through excellent service and follow-through
Stay informed on hotel brands, loyalty programs, promotions, and destination updates
Qualifications
Previous experience in customer service, hospitality, or travel booking preferred
Strong written and verbal communication skills
Detail-oriented with the ability to manage multiple bookings at once
Comfortable working remotely using digital communication and booking platforms
Friendly, proactive, and solution-focused mindset
Passion For Travel And Helping Others Plan Great Experiences
Must be 18 years or older with access to a computer and stable internet connection
What We Offer
Flexible, remote work environment
Travel training and professional development resources
Access to exclusive hotel deals and travel planning tools
Supportive team culture with opportunities for growth
Performance-based incentives and travel perks
Work Environment
This role is fully remote with flexible scheduling options. Ideal for individuals who are self-motivated, organized, and thrive in a client-focused setting.
-
Remote Customer Service Specialist- Remote
24 hours ago
Atlanta, Georgia, United States Sedgwick Full timeBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...
-
Customer Service
2 weeks ago
Atlanta, Georgia, United States HB Travels Full time $20,000 - $40,000 per yearDo you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences. What You'll DoDeliver Top-Notch Service- Communicate with...
-
Cruise & Resort Booking Agent | Remote
1 week ago
Atlanta, Georgia, United States Careers In Travel | Destination Knot Full timeCompany:Destination KnotLocation:Remote (U.S.)About UsDestination Knot connects travelers with the world's best experiences—from Caribbean cruises to luxury resorts and beyond. As part of a host agency with 70+ years in the industry, we empower agents to succeed while delivering white-glove service to our clients.Job DescriptionWe're hiring Cruise & Resort...
-
Cruise & Resort Booking Agent | Remote
1 week ago
Atlanta, Georgia, United States Destination Knot Full timeCompany:Destination KnotLocation:Remote (U.S.)About Us:Destination Knot connects travelers with the world's best experiences—from Caribbean cruises to luxury resorts and beyond. As part of a host agency with 70+ years in the industry, we empower agents to succeed while delivering white-glove service to our clients.Job Description:We're hiring Cruise &...
-
Travel Planning Specialist
2 weeks ago
Atlanta, Georgia, United States Live the Dash Travel Full time $40,000 - $60,000 per yearWe are looking for a detail-oriented and customer-focused Travel Planning Specialist to join our remote team. In this role, you will work directly with clients to research, design, and book custom travel experiences tailored to their individual needs. Whether it's a family vacation, honeymoon, group retreat, or solo adventure — your goal is to ensure each...
-
Client Services Coordinator – Remote
2 days ago
Atlanta, Georgia, United States Destination Knot Full time $40,000 - $60,000We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.ResponsibilitiesAssist clients with general questions,...
-
Night Hotel Manager
7 days ago
Atlanta, Georgia, United States Hotel Phoenix Atlanta Full time $90,000 - $120,000 per yearNight Hotel ManagerDepartment: Front OfficeReports To: Director of Front OfficePosition Type: Full-Time / Overnight ShiftLocation: The Phoenix Hotel AtlantaPOSITION SUMMARYThe Night Hotel Manager oversees all hotel operations during the overnight hours, ensuring the highest level of guest service, safety, and operational excellence. This leadership role...
-
Booking Assistant
2 weeks ago
Atlanta, Georgia, United States Apache XLR Full time $35,000 - $60,000 per yearAbout Us:Apache XLR is a dynamic and growing company dedicated to providing exceptional services and entertainment. Our team is passionate about delivering outstanding experiences to our audience, and we are seeking an Event Coordinator to join us in our mission.Job Overview:As an Event Coordinator at Apache XLR, you will play a crucial role in ensuring the...
-
Hotel Night Auditor
5 days ago
Atlanta, Georgia, United States Wyndham Atlanta Buckhead Hotel & Conference Center Full timeOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you...
-
Hotel Front Office Manager
2 weeks ago
Atlanta, Georgia, United States Wyndham Atlanta Buckhead Hotel & Conference Center Full time $60,000 - $80,000 per yearWe're in search of a hotel front desk manager who will provide exceptional service, so every guest who stays with us becomes a repeat customer. You'll be the face of the operation and the first person guests see when they come through the doors. You'll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer...