Business Systems Analyst- Housing and Homelessness

Salary

$95, $134,929.60 Annually

Location

San Luis Obispo, CA

Job Type

Permanent - Hourly

Job Number

0925PM

Department

Health Agency

Division

Health Agency - Behavioral Health

Opening Date

10/08/2025

Closing Date

10/22/2025 11:59 PM Pacific

DESCRIPTION

BENEFITS

QUESTIONS

The County of San Luis Obispo Health Agency is actively seeking a skilled and motivated professional to contribute to the enhancement of our administrative functions as part of the Behavioral Health division.

This recruitment is to fill a Limited Term, full-time position. Employees in limited term positions receive benefits equivalent to permanent full-time employees, therefore will be eligible to earn vacation, sick leave, health, and pension benefits. The sunset date for this position is 06/30/2027

Please join us for an information session about this position on Thursday, October 16, 2025, at 12:00 PM.

Click the link to join here:

This position leads administrative functions for the County of San Luis Obispo 's Behavioral Health Services Act (BHSA) Housing work plan for the Health Agency/Behavioral Health Department. This includes serving as primary liaison between the Department of Social Services Homeless Division and Behavioral Health to ensure continuity in housing support, placement, and retention efforts. The BSA will Lead the transition of housing-related funding from the Mental Health Services Act (MHSA) to BHSA, building the new funding stream from inception; collaborate with internal and external stakeholders to expand available housing units and increase local housing inventory; and coordinate supportive housing services, including warm handoffs to Full Service Partnerships (FSPs) and other care programs.

The BSA will develop comprehensive knowledge of all housing models, inventory, and eligibility criteria in San Luis Obispo County, ensure Housing is utilized as the housing option of last resort, exhausting all other housing opportunities through provider networks before authorization; become a subject matter expert on Coordinated Entry System (CES), Homeless Management Information System (HMIS), and VI-SPDAT assessment tools, aligning with State behavioral health mandates; and build specialized knowledge on the intersection of housing and substance use disorder (SUD) treatment to address housing barriers for individuals in recovery. This position is also responsible for collecting and analyzing client data, including housing status, hospitalizations, incarcerations, and emergency interventions; building and maintaining housing inventory databases and data warehouses; and reporting housing-related data. The BSA will also provide some direct case management support for individuals with complex circumstances or significant barriers to housing; and develop individualized housing retention strategies to reduce returns to homelessness and improve long-term housing stability.

Typical Tasks and Representative Duties

(not in order of importance)

• Analyzes the effectiveness and efficiency of existing technology systems and business processes and develops strategies for improvement
• Meets with decision makers, systems owners and end users to define business and operational requirements.
• Develops proposals and plans for the design and installation of new systems and processes
• Defines project requirements, identifies project milestones, directs project teams and monitors progress
• Serves as liaison between stakeholders, users, vendors and information technology teams
• Evaluates and/or participates in the evaluation of technology products and solutions
• Identifies and mitigates risk elements to ensure successful transition to new business systems and processes
• Performs cost benefit and return on investment analysis for proposals
• Maintains reporting for HR operations and annual audit for FSA Non-Discrimination testing
• Creates workers' compensation rate calculations annually
• Ensures compliance with operating standards, County policies, and legal requirements
• May be assigned lead worker duties over subordinate staff

Click here to view the full job description for Business Systems Analyst II

Click here to view the full job description for Business Systems Analyst III

This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.

Skills and qualities of the ideal candidate:

• Demonstrated ability to collect, analyze, and evaluate various sources of data, and produce clear, engaging, and professional written content.
• Experience developing, writing, and monitoring contracts and grants, including demonstrated ability to work well with community providers.
• Strong skills in grant writing and grant management.
• Ability to work independently and manage multiple tasks.
• Confidence in public communication, including outreach activities, public speaking, and media engagement.
• Master's Degree in Public Policy, Public Health, Business Administration or related field (preferred)
• Experience in housing and/or behavioral health initiatives (preferred).
• Understanding of issues related to health access in diverse populations (preferred)

Minimum Qualifications:

A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:

Business Systems Analyst I: Bachelors Bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems AND one year of experience involving business process analysis, systems planning, information systems, and/or project management.

Business Systems Analyst II: In addition to the above, two years of experience equivalent to a Business Systems Analyst I with the County of San Luis Obispo.

Business Systems Analyst III: In addition, one year of experience equivalent to a Business Systems Analyst II

Applications, including answers to supplemental questions, must be submitted online by the final filing date.

An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.

Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.

If you have questions or would like to discuss the opportunity further, please contact Human Resources at Confidential inquiries are welcomed.

For further information regarding the County of San Luis Obispo, visit our website at

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call for assistance or e-mail for more information.

Veteran's Preference Points

If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points. Click here for more information and to learn how to apply for this benefit. Please note that Veteran's credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement.

Equal Employment Opportunity

The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at

Employer

County of San Luis Obispo

Address

1055 Monterey Street

Suite D-250

San Luis Obispo, California, 93408

Phone

Website

The County of San Luis Obispo Health Agency is actively seeking a skilled and motivated professional to contribute to the enhancement of our administrative functions as part of the Behavioral Health division.

This recruitment is to fill a Limited Term, full-time position. Employees in limited term positions receive benefits equivalent to permanent full-time employees, therefore will be eligible to earn vacation, sick leave, health, and pension benefits. The sunset date for this position is 06/30/2027

Please join us for an information session about this position on Thursday, October 16, 2025, at 12:00 PM.

Click the link to join here:

This position leads administrative functions for the County of San Luis Obispo 's Behavioral Health Services Act (BHSA) Housing work plan for the Health Agency/Behavioral Health Department. This includes serving as primary liaison between the Department of Social Services Homeless Division and Behavioral Health to ensure continuity in housing support, placement, and retention efforts. The BSA will Lead the transition of housing-related funding from the Mental Health Services Act (MHSA) to BHSA, building the new funding stream from inception; collaborate with internal and external stakeholders to expand available housing units and increase local housing inventory; and coordinate supportive housing services, including warm handoffs to Full Service Partnerships (FSPs) and other care programs.

The BSA will develop comprehensive knowledge of all housing models, inventory, and eligibility criteria in San Luis Obispo County, ensure Housing is utilized as the housing option of last resort, exhausting all other housing opportunities through provider networks before authorization; become a subject matter expert on Coordinated Entry System (CES), Homeless Management Information System (HMIS), and VI-SPDAT assessment tools, aligning with State behavioral health mandates; and build specialized knowledge on the intersection of housing and substance use disorder (SUD) treatment to address housing barriers for individuals in recovery. This position is also responsible for collecting and analyzing client data, including housing status, hospitalizations, incarcerations, and emergency interventions; building and maintaining housing inventory databases and data warehouses; and reporting housing-related data. The BSA will also provide some direct case management support for individuals with complex circumstances or significant barriers to housing; and develop individualized housing retention strategies to reduce returns to homelessness and improve long-term housing stability.

Typical Tasks and Representative Duties

(not in order of importance)

• Analyzes the effectiveness and efficiency of existing technology systems and business processes and develops strategies for improvement
• Meets with decision makers, systems owners and end users to define business and operational requirements.
• Develops proposals and plans for the design and installation of new systems and processes
• Defines project requirements, identifies project milestones, directs project teams and monitors progress
• Serves as liaison between stakeholders, users, vendors and information technology teams
• Evaluates and/or participates in the evaluation of technology products and solutions
• Identifies and mitigates risk elements to ensure successful transition to new business systems and processes
• Performs cost benefit and return on investment analysis for proposals
• Maintains reporting for HR operations and annual audit for FSA Non-Discrimination testing
• Creates workers' compensation rate calculations annually
• Ensures compliance with operating standards, County policies, and legal requirements
• May be assigned lead worker duties over subordinate staff

Click here to view the full job description for Business Systems Analyst II

Click here to view the full job description for Business Systems Analyst III

This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.

Skills and qualities of the ideal candidate:

• Demonstrated ability to collect, analyze, and evaluate various sources of data, and produce clear, engaging, and professional written content.
• Experience developing, writing, and monitoring contracts and grants, including demonstrated ability to work well with community providers.
• Strong skills in grant writing and grant management.
• Ability to work independently and manage multiple tasks.
• Confidence in public communication, including outreach activities, public speaking, and media engagement.
• Master's Degree in Public Policy, Public Health, Business Administration or related field (preferred)
• Experience in housing and/or behavioral health initiatives (preferred).
• Understanding of issues related to health access in diverse populations (preferred)

Minimum Qualifications:

A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:

Business Systems Analyst I: Bachelors Bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems AND one year of experience involving business process analysis, systems planning, information systems, and/or project management.

Business Systems Analyst II: In addition to the above, two years of experience equivalent to a Business Systems Analyst I with the County of San Luis Obispo.

Business Systems Analyst III: In addition, one year of experience equivalent to a Business Systems Analyst II

Applications, including answers to supplemental questions, must be submitted online by the final filing date.

An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.

Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.

If you have questions or would like to discuss the opportunity further, please contact Human Resources at Confidential inquiries are welcomed.

For further information regarding the County of San Luis Obispo, visit our website at

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call for assistance or e-mail for more information.

Veteran's Preference Points

If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points. Click here for more information and to learn how to apply for this benefit. Please note that Veteran's credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement.

Equal Employment Opportunity

The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at

Make a Difference

Employees of the County of San Luis Obispo are public servants who impact the lives of our community every day. From supporting efforts to reduce homelessness, keeping our drinking water clean, or serving the families in need in the community, County employees make a difference.

Compensation and Benefits

Your annual salary is supplemented by a generous benefit package.

For additional information regarding the benefits listed that may be available to you, visit the associated Benefits-At-A-Glance webpage (click here for link).

Some benefits include:

• Medical (PPO, EPO, HDHP), Dental (HMO, PPO) and Vision Insurance
• Health enhancing programs such as Hinge Health, GIThrive and Carrum Health for medical enrollees.
• Cafeteria (County contribution to pay for insurance premiums)
• Free visits to the employee health clinic
• Mental Health resources/benefits including Headspace
• Voluntary insurance plans (life insurance, disability, critical illness and many more)
• A lifelong retirement benefit through the San Luis Obispo County Pension Trust
• Optional deferred compensation plan with up to $500 per year match (depending on bargaining unit)
• Tax savings accounts (medical and dependent care)
• Paid personal, sick and vacation days
• 12 paid holidays
• Employee Assistance Program
• Education and Wellness Allowance
• Post Employment Health Plan
• Family Friendly workplace policies
• Flexible work schedule options
• Rideshare commuter benefits
• Pet Insurance

The County of San Luis Obispo has been recognized as a Diamond Level Family Friendly Workplace by San Luis Obispo Chamber of Commerce. We support our employees through: childcare assistance, flexible scheduling practices, paid and unpaid leave, comprehensive health benefits, flexible spending accounts, and employee assistance programs.

Pension Benefit and Employee Contribution Rates:

The County's pension is a defined benefit plan that provides a guaranteed monthly pension payment for life based on your time in service, wages, and other factors. The County is the primary contributor to the pension fund, but the health of the pension fund also depends on mandatory employee contributions. Employees are required to pay a percentage of their base pay towards the pension fund, ranging from 5% to 19%. This amount is deducted from your paycheck pre-tax every pay period. To find out how much will be deducted from your paycheck should you be hired for this position, please contact Pension Trust at

Healthcare Benefits and Cafeteria Contributions:

The County offers comprehensive medical coverage to you and your family, along with two dental plan options and vision coverage. All permanent employees receive a monthly employer contribution (or 'cafeteria' contribution) to help them pay for their portion of the medical, dental, and vision insurance premiums. The amount of the cafeteria contribution varies by Bargaining Unit (BU) and the extent to which employees enroll their dependents. If the cafeteria amount is greater than your selected premiums, the remainder of the cafeteria is paid out to you in your paycheck as taxable income. If the cafeteria amount is less than your monthly premiums, you pay the remainder of the premiums with pre-tax wages.

To estimate your out-of-pocket costs (or cashback from extra cafeteria), visit the Cafeteria Rates webpage (click here for link).

Learning and Development

The County prioritizes your learning, personal and professional development, and career growth. Employees have access to over 1500 on-demand courses, instructor led courses, and job-specific trainings.

Employees can take courses to upskill to make themselves more competitive for promotional opportunities and further their career growth. Examples of courses include:

• Emotional Intelligence
• Supervisor/Manager academies
• Microsoft Suite courses
• Defensive Driving
• Financial management
• Retirement preparedness
• Teambuilding
• Written Communication
• Conflict Management
• Clifton StrengthsFinder and DISC
• Job specific conferences/trainings

Student Loan Forgiveness

Did you know that if you are employed by a government agency you may be eligible for the Public Service Loan Forgiveness (PSLF) program

County employees also have access to GotZoom, a program that offers tools and support to navigate your federal student loans.

Homebuyer assistance program

Employees have access to the "Assist-to-Own" program sponsored by Golden State Finance Authority (click here for link to more information) to get a loan for the down payment.