IT Senior Program Manager

Responsibilities:

• Coordinating project activities for adherence to project plan and goals for the project and related sub-projects(large/small). Identifying risks and schedule impacts for each individual project.
• Reporting of project status, timelines, and risks to upper management. Projecting the next fiscal year and beyond for releases and timelines.
• Participating in project financial tracking progress, costs, and resources as needed.
• Developing detailed project plans, project checklist and budgets to meet established time frames, funding limitations and staffing availability.
• Collaborating with EOHHS agency business leaders to develop and maintain ongoing release schedules as necessary.
• Gather requirements by facilitating JAD sessions, conducting interviews, workflow analysis, process analysis, and observation sessions.
• Preparing comprehensive support plans in the areas of quality control, risk management, change management, testing and other associated project management areas.
• Adhering to established Commonwealth policy and procedures with respect to project management methodology, quality assurance and other related standards.
• Coordinating efforts with the Development team, Business Analysts, Business SMEs, Business leadership, and others as needed and/or required.
• Takes the lead in ensuring all project/system documentation meets user needs and has appropriate approvals in accordance with the project deliverables schedules.
• Make presentations on various aspects of the projects, lead meetings and other project activities as required.
• Creates weekly status reports to ensure the project is running smoothly and brings issues/risks to upper management if cannot resolve timely within teams.
• Maintain effective working relationship with EOHHS, DMH and DPHH personnel.
• Assist with monitoring test and server production environment.
• Performing related duties as required
• Stay up to date on industry trends and best practices, sharing knowledge with team members as appropriate
• Serve as a subject matter expert on assigned tasks and projects to provide guidance and direction to support teams

Preferred Knowledge, Skills & Abilities:

• Minimum 3 years of experience in IT project management with capability of managing and implementing complex, cross-functional IT projects. experience working in a Project Portfolio Management environment is a plus.
• Strong Knowledge and hands-on experience with all stages of Software Development Life Cycle (SDLC), Project Management methodologies and Agile Project Management principals
• Experience drafting application requirements documentation and functional specifications.
• Experience in leading JAD sessions and other meetings.
• Must be able to multi-task and adhere to deadlines and set priories as dictated by agency and EHS Technical Leadership directives and needs.
• Proficiency with MS Office applications including Excel, Word, Visio, Outlook, and PowerPoint. MS Project
• Proven ability to develop and maintain effective relationships with management and end users.
• Proven ability to translate and communicate technical concepts, information, plans, and procedures to both technical personnel and non-IT business users.
• Demonstrated leadership with strong organizational, negotiating and customer service skills with attention to detail, process redesign experience highly desired.
• Demonstrated ability to conduct detailed planning, and to perform risk assessments and their associated risk mitigation actions.
• Experience with large complex environments and change management practices.
• Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions.
• Proven ability to quickly adapt to evolving business processes and operations.
• Experience with and preparing project documentation such as detailed requirements, test plans, defect tracking sheets, user guides and functional specifications.
• Experience with agile development methodologies
• Experience with Atlassian Jira, Microsoft Project, PowerPoint and Viso required

Education and Certification:

• Bachelor's degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.

Project Management Professional (PMP) certification is desired.