IT Senior Program Manager

Hybrid Details:
Greater Boston, MA - Onsite/Remote

Duration:
8 months to start

Project Summary
The client is seeking to hire an experienced IT Senior Project Manager to work with their IT team supporting the Department of Mental Health and Department of Public Health Hospitals.� This Team is responsible for the design, development, maintenance and support of our Business Applications, Data Warehouse and Reporting.

• The IT Senior Project Manager s primary responsibility is to provide project management services to the Enterprise Data Warehouse Project.
• This position will work with the IT Data Warehouse team, business representative(s) and the implementation team.
• The Enterprise Data Warehouse project is designed to replace the existing SQL Server based Data Warehouse with a new modern Data Warehouse adhering to the client technology platform based on Informatica and Snowflake.
• The individual is expected to be hands-on with all phases of the project including managing internal and external teams.
• The position requires the candidate to be energetic; detail oriented and possess exceptional communication skills (both written and verbal) to lead and manage IT projects supporting business-driven and customer service-oriented initiatives with cross agency collaboration.
• This is a key position requiring significant interaction with resources across the agency as well as intra-agency cooperation on a variety of activities ranging in scope and complexity.
• The individual must be able to multi-task and adhere to deadlines and set priories as needed by to make the project successful.
• The position requires handling sensitive information with discretion and diplomacy and exhibiting exemplary work ethics and professionalism.

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Responsibilities

• Coordinating project activities for adherence to project plan and goals for the project and related sub-projects(large/small).� Identifying risks and schedule impacts for each individual project.
• Reporting of project status, timelines, and risks to upper management.� Projecting the next fiscal year and beyond for releases and timelines.
• Participating in project financial tracking progress, costs, and resources as needed.
• Developing detailed project plans, project checklist and budgets to meet established time frames, funding limitations and staffing availability.
• Collaborating with the client agency business leaders to develop and maintain ongoing release schedules as necessary.
• Gather requirements by facilitating JAD sessions, conducting interviews, workflow analysis, process analysis, and observation sessions.
• Preparing comprehensive support plans in the areas of quality control, risk management, change management, testing and other associated project management areas.
• Adhering to established policy and procedures with respect to project management methodology, quality assurance and other related standards.
• Coordinating efforts with the Development team, Business Analysts, Business SMEs, Business leadership, and others as needed and/or required.
• Takes the lead in ensuring all project/system documentation meets user needs and has appropriate approvals in accordance with the project deliverables schedules.
• Make presentations on various aspects of the projects, lead meetings and other project activities as required.
• Creates weekly status reports to ensure the project is running smoothly and brings issues/risks to upper management if cannot resolve timely within teams.
• Maintain effective working relationship with�personnel.
• Assist with monitoring test and server production environment.
• Performing related duties as required
• Stay up to date on industry trends and best practices, sharing knowledge with team members as appropriate
• Serve as a subject matter expert on assigned tasks and projects to provide guidance and direction to support teams

Preferred Knowledge, Skills & Abilities

• Minimum 3 years of experience in IT project management with capability of managing and implementing complex, cross-functional IT projects. experience working in a Project Portfolio Management environment is a plus.
• Strong Knowledge and hands-on experience with all stages of Software Development Life Cycle (SDLC), Project Management methodologies and Agile Project Management principals
• Experience drafting application requirements documentation and functional specifications.
• Experience in leading JAD sessions and other meetings.
• Must be able to multi-task and adhere to deadlines and set priories as dictated by agency and EHS Technical Leadership directives and needs.
• Proficiency with MS Office applications including Excel, Word, Visio, Outlook, and PowerPoint. MS Project
• Proven ability to develop and maintain effective relationships with management and end users.
• Proven ability to translate and communicate technical concepts, information, plans, and procedures to both technical personnel and non-IT business users.
• Demonstrated leadership with strong organizational, negotiating and customer service skills with attention to detail, process redesign experience highly desired.
• Demonstrated ability to conduct detailed planning, and to perform risk assessments and their associated risk mitigation actions.
• Experience with large complex environments and change management practices.
• Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions.
• Proven ability to quickly adapt to evolving business processes and operations.
• Experience with and preparing project documentation such as detailed requirements, test plans, defect tracking sheets, user guides and functional specifications.
• Experience with agile development methodologies
• Experience with Atlassian Jira, Microsoft Project, PowerPoint and Viso required

Education And Certification

• Bachelor s degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.
• Project Management Professional (PMP) certification is desired.