IT Contract Administrator

As infrastructure critical to the region's growth and prosperity, Nashville International Airport (BNA) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The Airport generates more than $12.1 billion in total economic impact, supporting more than 76,000 jobs in the region and producing more than $647 million in state and local taxes. BNA receives no local tax dollars. For more information, visit Follow us on Facebook: @NashvilleInternationalAirport, X: @Fly_Nashville and Instagram: @FlyNashville. Learn more about New Horizon, our $3 billion growth and expansion plan for the airport, at

Summary: The IT Contract Administrator is responsible for managing and providing oversight of various IT department contracts to provide the airport with seamless execution of successful contracts including overseeing and evaluating contractor performance against performance standards and contract terms, review of performance, and acting as a liaison between internal business partners for contract specific requests related to contracts.

Hiring Process:

• Apply online
• Interview
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test
• Onboarding

Benefits:

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications Until Filled

Salary Range: $57,996- $99,817

• Final salary offer will be based on relevant skills and experience to the position.

Summary: The IT Contract Administrator is responsible for managing and providing oversight of various IT department contracts to provide the airport with seamless execution of successful contracts including overseeing and evaluating contractor performance against performance standards and contract terms, review of performance, and acting as a liaison between internal business partners for contract specific requests related to contracts.

Essential Responsibilities:

• Manages and provides oversight of various IT department contracts.
• Assists teams with purchase of technology, invoicing, and tracking to the budgeting process.
• Develops and maintains monthly reports and other documents, such as budget spin down, invoice review, and payments.
• Receives invoices, reviews for accuracy, tracks to budget, and submits for payment approval.
• Collaborates with the Purchasing department to obtain bids for projects exceeding a specified financial threshold in accordance with procurement guidelines.
• Develops and implements contract compliance tracking tools to ensure contractor services are rendered timely and to scope of work specifications.
• Ensures contractor compliance with contract required reporting (weekly, monthly, quarterly and annual) to IT Leadership.
• Updates current processes and prepares procedures to ensure efficiency and contract compliance in conjunction with other internal business partners.
• Prepares summary report for Purchase Order status/reconciliation on assigned contracts for submission and review by management team.
• Works with Procurement Department and prepares all required internal documentation to properly fund Purchase Orders and create Purchase Requisitions.
• Escalates contract non-compliance issues to IT Leadership and the Procurement Department with recommendation for corrective action.
• Works with Procurement Department and IT Leadership to resolve contract non-compliance issues.
• Assists with drafting scopes of service for contracts and participates in the Request for Proposal bid process.
• Builds and maintains strong working relationships with internal departments—including Procurement, Finance, and end-user teams—to ensure effective coordination and alignment throughout the contract lifecycle.
• Participates in contract review meetings with leadership team.
• Measures contract performance using Key Performance Indicators (KPIs)
• Handles sensitive information, documents and issues in a confidential manner.
• Maintains regular and on-time attendance.
• Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Follows all safety regulations.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Fiscal Responsibility: May be responsible for agency-wide budget, monitoring progress toward fiscal objectives.
• Ability to communicate clearly, concisely and convincingly, both orally and in writing.
• Ability to use office equipment and personal computer.
• Confidentiality: Skill in exercising sound judgement and discretion in the handling of sensitive documents and issues.
• Technology Awareness: Knowledge of trends and advances in technology.
• Ability to demonstrate security awareness and ensure safety guidelines are followed.
• Knowledge of office management systems and procedures.
• Proficient with frequently used computer software and programs, such as Microsoft Office.
• Ability to compose letters and other forms of correspondence.
• Skill in handling inquires and dealing with problems.
• Interpersonal skills and comfortable in working with the public.
• Strives to continuously build knowledge and skills.
• Strong organizational and planning skills.
• Ability to gather and interpret a wide variety of data.
• Skill in formulating ideas and presenting them in an effective manner.
• Ability to use independent judgement and discretion to analyze and resolve problems.
• Ability to maintain accurate records.
• Manages competing demands; exhibits sound and accurate judgment; prioritizes and plans work activities; demonstrates accuracy and thoroughness; observes safety and security procedures.
• Ability to establish and maintain effective working relationships.
• Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.

Qualifications:

Required:

• High school diploma or equivalent
• 2-4 years of experience with IT contract management
• Valid Driver License Class D

Preferred:

• Associates degree in a related field
• 4-7 years of experience with IT contract management
• Administrative professional certification