Residential Support Coordinator

JOB SUMMARY   Reports to the Residential Services Supervisor with responsibility for working with residents on psychiatric rehabilitation goals to foster independence in Supported Housing   *This is a part-time overnight and weekends position*   JOB LOCATION = NASHVILLE, TN   ESSENTIAL FUNCTIONS:   1. Interact one-on-one and in group settings with residents: A. Forms relationships with residents by talking with them and reading their history and assessments in the charts. Socializes with them on each shift to build rapport and a trusting, friendly bond. B. Knows the goals of each resident by reading the Service Plans or attending Service Plan meetings. Becomes familiar with each goal and the rationale for it. Addresses the goals with the resident during the shift. Informs the Housing Case Manager of additional goals as resident counselor becomes aware of goals. C. Creates learning opportunities and teachable moments with residents to promote further knowledge and independence. D. Supervises individual residents as residents take medications. Discusses the medications, the proper dosage, and the time it is to be taken. Educates residents on how to take their medication independently. E.  Assists residents with daily skills such as cooking, general housekeeping, hygiene, and other activities of independent living. F.  Encourages residents to participate in community activities offered by Park Center and have the residents sign up on the calendar. G. Ensures safety of all residents by checking regularly during shifts. Knows where the residents are and what they are doing throughout the shift. H. Ensures that client rights are enforced.   2. Collaborate with other housing staff to provide team approach to service provision: A. Collaborates with Housing Coordinator and Housing Case Manager to provide psychiatric rehabilitation services to residents. B. Assists with groups and individual sessions with residents as instructed by housing staff. C. Communicates important information to Housing Case Manager via email or phone call.  Progress notes are read often but not daily; therefore, some information should be communicated as soon as possible.   3. Maintain daily operation of living facilities: A. Ensures that the house is kept neat and clean by assisting residents in completing assigned chores on a daily basis. B. Coordinates room turnover for new resident. Dispose of belongings left behind, clean room, launder linens. C. Keeps linens clean and neatly organized in closets or other designated areas. D. Maintains residents' personal food in designated area, keep clean, organized, and in containers. E. Notifies supervisor of maintenance issues as they arise. F. Performs and document monthly fire drills (as assigned).   4. Recordkeeping Duties: A. Document daily progress notes on each resident in AWARDS as well as documenting house activities in the house logbook. B. Documents when medication is given by initialing medication log. C. Completes night security checks of house when applicable. D. Completes shift change checklist at beginning of every shift. E. Documents outings and activities on Outings and Activities form. F. Clocks in and out using the ADP system and record time on paper timesheet. G. Completes Work Plan quarterly.   5. Values cultural competence and diversity: Collaborates with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.  Takes deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.   6. Other duties as a member of Park Center Housing Staff: A. Attends mandatory staff meetings on pay day.  Absences must be approved by Supervisor. B. Completes Essential Learning courses by deadline. C. Keeps up with current issues and correspondence by reading emails on each shift. D. Assist with housing events and extra activities as applicable. E. Maintains good attendance and punctuality. Follow policy for vacation and sick time. F. Follows all Personnel Policies and Procedures. G. Follows HIPAA confidentiality guidelines. H. Follows emergency procedures (i.e.: resident crisis, injury or weather). I. Follows on Call procedure.   QUALIFICATIONS
• A high school diploma or GED      
• A minimum of three years' experience in a related field
•  Ability to work independently and under minimal supervision
• Good oral and written communication skills 
• Strong professional and ethical behaviors 
• Knowledge of basic computer skills     WORKING CONDITIONS The position involves working with residents who have a behavioral health concerns and who may at times exhibit behavioral issues. Potential exposure to communicable diseases including the common cold, flu and hepatitis. Position requires availability to work irregular hours, including evenings, overnights and weekends.    PHYSICAL DEMANDS Must be able to sit, walk, stand, twist and bend for brief periods of time.   Occasional reaching and or grasping using hand and/or arms.  May be required to move of lift up to 20 pounds.  May be required to ascend/descend stairs.  Regular use of hands requiring dexterity in using the telephone, computer keyboard or mouse.  Ability to handle disruptions due to requests from residents.   Keywords: Psychiatric Technician, Residential Advisor

---