Front Desk Administrative Assistant

1 week ago

Columbia, Maryland, United States Heico Full time $40,000 - $60,000 per year

Front Desk Administrative Assistant

Transformational Security, LLC, located in Columbia, MD, is looking for a highly motivated, outgoing, and friendly candidate for a Front Desk Administrative Assistant position. Transformational Security uses a team approach, and our Front Desk Administrative Assistant is an integral part of that approach. The ideal candidate would provide strong administrative support with a positive and professional attitude. This position is a critical role within our organization since this individual is the first point of contact for current and potential customers. Prior experience in an administrative role is required.

Candidate must have a clean criminal record and be willing to submit to a background check. Travel is not required for this position and remote work will not be permitted.

Responsibilities

  • Greeting and receiving visitors at the front desk with a positive and helpful attitude.
  • Answering, screening, and forwarding incoming phone calls.
  • Taking detailed messages from customers and incoming callers.
  • Receiving, sorting, and distributing daily mail.
  • Ensuring reception and common areas are tidy and presentable.
  • Providing basic and accurate information in-person and via phone/ email.
  • Collect and record customer payment details securely.
  • Maintain office security by following safety procedures and security protocols for a Cleared Facility by controlling access via the reception desk (monitoring visitor logbook, screening visitors, issuing visitor's badges, etc.).
  • Ordering office supplies and keeping an inventory of stock.
  • Preparing meeting and training rooms (includes scheduling on a working calendar, lunch coordination, and tidiness of the conference rooms).
  • Travel coordination for team members and post-travel expense reporting.
  • Overseeing and maintaining company-wide calendars to ensure accurate scheduling and coordination of meetings/events.
  • Performing clerical duties such a filing, archiving, photocopying, scanning, faxing, etc.
  • Managing internal documentation to reflect the most up-to-date information.
  • Reconciling expenses and credit card statements.
  • Providing administrative support to the Leadership Team.
  • Handle sensitive information in a confidential manner.
  • Coordinate and support office social events and annual holiday activities
  • Perform various other administrative duties as requested.
  • Assist with light housekeeping throughout the office.

Starting pay rate: $20.00 per hour

Requirements:

Preferred Qualifications

  • Experience as an Administrative Assistant or as a receptionist with aspirations and skills to support senior leadership.
  • Proficiency in Microsoft Office Suite.
  • Experience in NetSuite or comparable ERP/CRM systems.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude.
  • Adapt to frequently changing priorities. Capacity to embrace change at a moment's notice, shifting priorities instantly. A "no task is too big or too small" attitude.
  • Ability to obtain a security clearance.

Education

  • AA Degree or higher

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