Residential Associate Program Director

We are seeking a dedicated and collaborative Associate Program Director to support the Program Director in overseeing the non-clinical programming for our Residential Treatment and Emergency Shelter services. If you're compassionate, driven, and ready to make a lasting difference in the lives of children and families, we want you on our team

A Day in the Life

This leadership position ensures a therapeutic, trauma-informed environment that aligns with evidence-based practices and quality standards. You will provide direct supervision and mentorship to key program support leaders, ensuring staffing, programming, and operations meet regulatory and accreditation requirements.

How This Position Contributes to our Mission

• Supervise, train, and develop program leadership and support staff, including the 3rd Shift Program Manager, Staffing Coordinator, School Supervisor, and Enrichment Manager.
• Collaborate with the Program and Clinical Directors to ensure consistent, trauma-responsive programming across residential houses.
• Oversee staffing practices and schedules to maintain appropriate ratios per policy.
• Oversee the onboarding for new team members.
• Oversee participation in enrichment activities and independent living skill development programming for residents.
• Ensure documentation and processes meet all accreditation and licensing requirements.
• Assist with budget development, compliance reviews, and external audits.
• Participate in hiring, progressive discipline, and staff development efforts.

Skills and Qualifications

• Bachelor's degree in Human Services (Psychology, Social Work, Counseling) preferred.
• Minimum of two years of college and two years of experience in a childcare facility; OR high school diploma/equivalent with at least five years in a child-caring facility.
• At least one year of supervisory or team management experience required.
• Experience with behaviorally oriented or recovery-based treatment programs preferred.
• Strong leadership and communication skills.
• Ability to manage crisis situations effectively.
• Understanding of trauma-informed care, child development, and family systems.
• Proficient computer and documentation skills.
• CPR/First Aid/AED certification (or willingness to obtain).
• Valid driver's license and clean driving record.
• Maintain Safe Crisis Management (SCM) certification and participate in crisis interventions when necessary.
• Flexibility to work beyond normal hours, including weekends and holidays as needed. Provide on-call emergency support as assigned.

What You'll Receive as a Valued Member of Home of the Innocents

• Comprehensive benefits package (Medical, Dental, Vision, AD&D, and Life)
• Generous leave time
• 401(k) with employer match
• Training and certification opportunities
• Professional development opportunities

Who We Are

Home of the Innocents, a 145-year-old non-profit, dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.

Home of the Innocents Impact

• Total service recipients in 2024: 3,562
• Campus size: 22 acres located near downtown Louisville
• Residential Treatment Program: Second largest in Kentucky
• Only dedicated emergency shelter in the city
• 13 different programs serving children and families, providing services such as:
• Therapeutic and residential treatment for youth with complex behavioral and emotional needs
• Emergency shelter for children in crisis
• Foster care and adoption support
• Community-based behavioral health programs
• Kosair for Kids Complex Care Center (KCC): Only facility in Kentucky serving medically complex young adults and children, and 1 of only 12 in the nation.

If you are passionate about fostering a mission-driven workplace and shaping a positive organizational culture, we invite you to apply