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Go-To-Market (GTM) Systems Manager

9 hours ago

New York, New York, United States Dashlane Full time

About Dashlane

Dashlane's mission is to deliver the credential security every business and employee needs to thrive. Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience. Founded in Paris, Dashlane has since established offices in New York and Lisbon, and has grown to more than 300 Dashlaners globally.

We're looking for people who actively use AI tools to drive efficiency, creativity, and impact in their work. At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as one team. Learn more about life at Dashlane, including how we work, how we hire, and the benefits of being a Dashlaner.

About the Role

As our Go-To-Market (GTM) Systems Manager, you will own the administration, maintenance, and evolution of Dashlane's Go-To-Market (GTM) tech stack—spanning Sales, Marketing, and Customer Experience. Reporting to the Director, Revenue Operations, you will act as the bridge between business stakeholders and technical execution, ensuring our systems are reliable, scalable, secure and aligned with our growth strategy.

You will manage our Salesforce environment and integrate it with tools like Marketo, Gong, Braze, and Zendesk to optimize workflows, automate processes, and enable data-driven decision-making.

Location

You will be based in New York, with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections, while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

At Dashlane you will:

Salesforce Administration

  • Serve as the primary Salesforce administrator for GTM teams
  • Manage users, roles, permissions, and security settings
  • Build and maintain workflows, custom objects, reports, and dashboards
  • Design and develop various workstreams within Salesforce optimized for efficiency, simplicity, and intuitiveness 
  • Ensure data hygiene and integrity through audits, validation rules, and automation
  • Oversee sandbox management, testing, and release deployment

Tool Stack & Integrations

  • Administer GTM tools including Marketo, Gong, and Braze
  • Support and maintain integrations between systems
  • Evaluate and recommend new tools or optimizations to improve stack efficiency, in particular with the rise of AI capabilities

Governance & Enablement

  • Define and maintain governance processes (naming conventions, access control, documentation)
  • Partner with Sales, Marketing, and CX stakeholders to align systems with business processes
  • Lead tool onboarding and training for GTM users
  • Serve as the point of contact for tool-related requests and enhancements
  • Support the software procurement process for the GTM tool stack

Optimization & Insights

  • Monitor system performance and tool adoption metrics
  • Build dashboards and alerts for data quality and process visibility
  • Identify opportunities for automation and efficiency improvements
  • Partner with Data and Finance teams to support insights and reporting
Requirements

Minimum qualifications

  • 3+ years of hands-on experience as a Salesforce Administrator 
  • Salesforce Certified Administrator
  • Strong command of Salesforce declarative tools (Flows, Process Builder, validation rules, reports, dashboards)
  • Experience managing GTM tools (Marketo, Gong, Braze, …) and their integration capabilities 
  • Proven ability to translate business needs into scalable systems solutions
  • Excellent communication and stakeholder management abilities

We're Also Looking For:

  • Salesforce App Builder certification
  • Experience in a SaaS or high-growth environment
  • Understanding of lead routing, account segmentation, and GTM processes
  • Experience with BI/reporting tools (e.g., Tableau, Looker)

Salary Range: 

The base salary range for this role is $95, $125, This role also includes variable compensation.

Our salary ranges are based on paying competitively for our size and industry, and are one part of total compensation package that also includes benefits, and other opportunities at Dashlane. 

Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to other Dashlaners.  We expect the majority of the candidates who are offered roles at Dashlane to fall healthily throughout the range based on these factors.  

Diversity, Equity, Inclusion and Belonging at Dashlane:

As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity, including race, gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs.

Diversity, Equity, Inclusion and Belonging at Dashlane:

As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here. 

Your interview experience: 

To know what to expect once you've sent your application, read about how we interview and hire at Dashlane. Feel free to browse our blog to find more information about our product and how we work.