Customer Service Coordinator

6 days ago

Albuquerque, New Mexico, United States Lovelace Health System Full time $40,000 - $60,000 per year

Overview
Join our team as a day shift , full-time , Pulmonary Clinic Customer Service Coordinator (CSC) in Albuquerque, NM .

Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

  • Lovelace Medical Group is a multi-specialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

  • Provides direct customer service and front desk assistance for assigned departments, including but not limited to admitting, registering, scheduling, and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications
Job Requirements:

  • High School Diploma or GED equivalent.
  • Medical Terminology knowledge.
  • Knowledge of insurance plans.
  • One (1) year of previously related experience.

Preferred Job Requirements:

  • Associate's Degree in a related field of study.
  • Heart Saver Certification.
  • Previous medical office experience.

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