Administrative Assistant

1 week ago

San Diego, California, United States Mathnasium Full time

Benefits

  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Free food & snacks
  • Free uniforms
  • Paid time off

Why Work with Us

About
At Mathnasium of Balboa, we're passionate about both our students and our employees We set ourselves apart by providing our employees with:

  • A rewarding leadership opportunity to transform the lives of K-12th grade students
  • Consistent, part-time hours after school and on weekends
  • A fun, supportive, and encouraging work culture
  • Opportunities for advancement
  • Continuous training on education, sales, and management best practices
  • All necessary curriculum and instructional tools

Position Summary

The Mathnasium Administrative Assistant (Sales & Marketing) is responsible for supporting the Center

Director in managing daily operations, with a strong focus on sales, customer service,

and lead conversion. This role involves assisting with the enrollment process, engaging

with parents and students, and ensuring a high level of customer satisfaction. The

Center Sales and Marketing Associate also provides leadership to the instructional team, helps with

administrative duties, and drives sales efforts to meet center goals.

Key Responsibilities

Sales and Customer Service

Lead the enrollment process, including handling in-person and phone inquiries, following up

with leads, and conducting enrollment conversations.

Ensure exceptional customer service by addressing parent concerns, building rapport, and

creating a positive experience for students and families.

Promote the referral program and encourage parent referrals to increase leads.

Utilize CRM tools to track leads, set follow-up tasks, and convert prospects into enrollments.

Conduct care calls and monthly updates to parents on student progress and satisfaction.

Center Operations and Administration

Assist with administrative tasks such as updating student binders, entering progress data, and

maintaining center cleanliness.

Help manage center décor and ensure a welcoming environment for students and parents.

Monitor staff performance and motivate the team to meet center objectives and improve their

Skills.

Additional Responsibilities
Manage lead conversion efforts, from receiving inquiries to closing sales.

Maintain a positive relationship with parents, addressing any concerns, and ensuring they are

satisfied with the program.

Support the Center Director in overseeing daily operations and stepping in to take responsibility

when needed.

  • Administrative Assistant (Sales & Marketing) must be resourceful, decisive, and customer-focused,

with a strong commitment to driving sales and contributing to the center's overall success.

Who We Are: Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.

Our world-class curriculum is built upon the Mathnasium Method- the result of decades of hands-on instruction and development - and has changed the lives of children since 2002.

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.

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