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Administrative Assistant

7 hours ago

East Longmeadow, Massachusetts, United States Go Graphix Full time

Go Graphix is the regional leader in the design, production, and installation of specialty graphics and signage, from architectural wall graphics and window films to vehicle wraps and custom signs. We're growing and looking to add a part-time Administrative Assistant / Customer Support Coordinator to support our Sales, Project Coordination, and Install teams at our East Longmeadow facility.

This role is ideal for someone who is organized, proactive, detail-oriented, and enjoys working across teams to keep things running smoothly. This is not a project management position, but rather a key support role that helps our teams stay efficient and responsive.

Schedule

  • Part-time

  • 9:00 am – 2:00 pm

  • Monday through Friday

  • In-office position (East Longmeadow, MA)

Reporting To

Director of Project Coordination

What You'll Do:

Sales & Marketing Support:

  • Assist Sales with customer mailings and light marketing coordination

  • Help keep outreach efforts organized and on track

  • Update digital brochures and website

Project Coordination Support:

  • Answering, screening and re-directing incoming calls

  • Providing quotes/estimates to clients

  • Assist with customer communication and follow-ups

  • Help source products and obtain pricing from vendors

  • Assist with coordinating a local transit advertising program

  • Maintain Install Team time sheets and assist with installer scheduling

  • Prepare weekly Install Team reports showing time worked vs. budgeted time on jobs

What We're Looking For

  • Strong organizational and follow-up skills

  • Comfortable juggling multiple tasks and priorities

  • Clear, professional written and verbal communication

  • Detail-oriented and dependable

  • Ability to work independently while supporting a team

  • Comfortable working with vendors, internal teams, and customers

Experience & Skills

  • Customer service, administrative, or coordination experience preferred

  • Proficiency with Microsoft Office (Outlook, Excel, Word)

  • Ability to learn new systems and processes

  • High school diploma required; some college or bachelor's degree preferred

Pay

$20.00 – $22.00 per hour, depending on experience

Why Go Graphix

  • A friendly, team-oriented workplace where people genuinely support one another and take pride in doing things the right way

  • A creative, hands-on industry where no two days are the same and the work is visible, tangible, and meaningful

  • An opportunity to learn the business from the ground up — for the right person, there is room over time to grow into full-time roles in Project Coordination or Sales

  • A position that truly supports the team and has a direct impact on the success of our projects and our customers

Job Type: Part-time

Pay: $ $22.00 per hour

Expected hours: 25 per week

Work Location: In person